Compaq S4100 Owner’s Guide
and joysticks, but high draw devices such as scanners might have trouble functioning on the “SB” chipset.
Later chipset versions include SIS and ALI, and both have many fully functional chipsets as well as Intel’s 82371AB and 82371AB/EB.
Solution:
To determine your USB chipset type:
1.Click the My Computer icon using the right mouse button. A
2.Click on Properties command using the left mouse button. This brings up the Device Manager.
3.The last item listed in the Device Manager should be Universal Serial Bus Controllers.
4.Click the + beside the Universal Serial Bus Controllers entry. Two items display, (your chipset) PCI to USB Open Host Controller and Root Hub.
If a yellow exclamation point appears, or if one or both of them are not present, please contact your computer manufacturer. If the USB section is not shown in the Device Manager, we recommend you contact your computer manufacturer to enable USB.
Problem:
Your USB port worked with other USB devices, but does not work with the scanner.
Solution:
It is important that you connect the scanner’s power and USB cables in the following order:
1.Plug the power adapter cord into the scanner and into an outlet. The scanner’s power will then be ON.
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