SRN Problem Possible Causes
504XX Description: The SSAadapter microcode has hung.
Action: Run diagnostics in System Verificationmode to the SSA adapter.
If the diagnostics fail, exchange the FRU for a new FRU. If the
diagnostics do not fail, go to “Software and Microcode Errors”on
page441.
Software error.
Possible FRUs:
SSAadapter card (100%)
(“Removing and Replacing
anAdvanced SerialRAID
Adapter”on page 327).
54050 Description: The adapter bus has been reset.
Action: Exchange the FRUs for new FRUs.
Possible FRUs:
SSAadapter card (60%)
(“Removing and Replacing
anAdvanced SerialRAID
Adapter”on page 327).
Using-system board (40%)
(using-system service
information)
60000 Description: The SSA adapter is missing from the expected configuration.
Action: Verifythat the SSA adapter card is installed in the expected slot of
the using system.
If it is in the expected slot, exchange the FRU for a new FRU.
If it is not in the expected slot, give the diag -a command, and answer the
questions that are displayed.
Possible FRUs:
SSAadapter card (100%)
(“Removing and Replacing
anAdvanced SerialRAID
Adapter”on page 327).
60200
60210 Description: SRNs in this range are not adapter SRNs.
Action: For SRNs in this range, see the documentation for your SSA
enclosure or SSAsubsystem.
Not applicable.
60240 Description: A configuration problem has occurred. Adevice cannot be
configured, for some unknown reason.
Action: Go to the STARTMAP for the enclosure in which the device is
installed. If no problem is found, go to “Software and Microcode Errors”on
page441.
Software error.
SSAloop configuration
problem.
7XXXX Description:An SSA device is missing from the expected configuration of
the SSA loop.
Action: Go to the service information for the enclosure in which the
missing device should be installed.
Note: In this SRN, an X represents a digit 0 through F.
An SSAenclosure diagnostic
has detected a missing disk
drive.
8XXXX Description:SRNs in this range are used by the SSA enclosure
(subsystem).
Action: Go to the service information for your SSAenclosure.
Note: In this SRN, an X represents a digit 0 through F.
Not applicable.
D0000
to
D0FFF
Description: SRNs in this range are not adapter SRNs.
Action: For SRNs in this range, see the documentation for your SSA
enclosure or SSAsubsystem.
Not applicable.
Chapter18. SSA Problem Determination Procedures 437
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