MAP 2010: START
This MAP is the entry point to the MAPs for the adapter.If you are not familiar with
these MAPs, read “How to Use the MAPs”on page443 first.
Youmight have been sent here because:
vThe system problem determination procedures sent you here.
vAproblem occurred during the installation of a disk subsystem or a disk drive.
vAnother MAP sent you here.
vAcustomer observed a problem that was not detected by the system problem
determination procedures.
Attention: Unless the using system needs to be switched off for some other reason,
do not switch off the using system when servicing the SSA loop. Enclosure power
cables and external SSAcables that connect the devices to the using system can be
disconnected while that system is running.
1.
Do you have an SSA subsystem (5-character) SRN?
NO Go to step 2.
YES Go to “Service Request Numbers (SRNs)”on page 411.
2. (from step 1)
vIf the system diagnostics are available, go to step 3.
vIf the system diagnostics are not available, but the stand-alone diagnostics are
available:
a. Load the stand-alone diagnostics.
b. Go to step 3.
vIf neither the system diagnostics nor the stand-alone diagnostics are available, go
to the problem determination procedures for the enclosure that contains the disk
drives.
3. (from step 2)
Run the diagnostics in Problem Determination mode.
Did the diagnostics produce an SRN?
NO Go to step 5 in “MAP 2410: SSARepair Verification”on page 475.
YES Go to step ���Service Request Numbers (SRNs)”on page 411.
444 User’s Guide and Maintenance Information