3. (from step 2)
Do you have any other SRN?
NO Go to step 22on page 467.
YES
a. Solve the problems that caused the SRN.
b. Return to step 1on page 454.
4. (from step 2)
Find your SRN in the following table, then do the appropriate actions.
Note: If you still do not have any of these SRNs, you are in the wrong MAP.
SRN Cause Action
46000 An array is in the Offline state. Go to step 5.
47000 Youhave more than the maximum
number of arrays allowed. Go to step 8on page 457.
47500 Apartial loss of data has occurred. Go to step 9on page 458.
49000 An array is in the Degraded state. Go to step 13 on page 460.
49100 An array is in the Exposed state. Goto step17 on page463.
49950 An array-copy disk drive is missing. Go to step 23on page 467.
5. (from step 4)
An array is in the Offline state if it contains at least one member disk drive, but does
not contain enough member disk drives to maintain data availability.
Are any disk drives missing or without power,or have any disk drives been
recabled (not necessarily by you)?
NO Go to step 6on page 456.
YES Restore the original configuration:
a. Type smitty ssaraid and press Enter.
b. Select List All SSARAID Arrays Connected to a RAID Manager.
The status of the array changes to Good when the adapter can find all
the member disk drives of the array.
c. Go to “MAP 2410: SSARepair Verification”on page 475 to verify the
repair.
Chapter18. SSA Problem Determination Procedures 455
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