Setting Up Your Computer 27
Printer Problems
CHECK THE PRINTER CABLE CONNECTIONS —Ensure that the printer cable is properly connected to the
computer (see page26).
TEST THE ELECTRICAL OUTLET —Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
ENSURE THAT THE PRINTER IS TURNED ON —See the documentation supplied with the printer.
VERIFY THAT WINDOWS® RECOGNIZES THE PRINTER —
1
Click the
Start
button.
2
Click
Control Panel
.
3
Click
Printers and Other Hardware
.
4
Click
View installed printers or fax printers
. If the printer model is listed, right-click the printer icon.
5
Click
Properties
and click the
Ports
tab. Ensure that the
Print to the following port(s):
setting is
USB 001
(Printer Port)
.
REINSTALL THE PRINTER DRIVER —See page59.
Power Protection Devices

Several devices are available to protect against power fluctuations and failures:

• Surge protectors

• Line conditioners

• Uninterruptible power supplies (UPS)

Surge Protectors

Surge protectors and power strips equipped with surge protection help to prevent damage to your

computer from voltage spikes that can occur during electrical storms or following power

interruptions. The level of protection is usually commensurate with the cost of the surge protector.

Some surge protector manufacturers include warranty coverage for certain types of damage.

Carefully read the device warranty when choosing a surge protector. A device with a higher joule

rating offers more protection. Compare joule ratings to determine the relative effectiveness of

different devices.

NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions
caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line
from the telephone wall jack and disconnect your computer from the electrical outlet.

Many surge protectors have a telephone jack for modem protection. See the surge protector

documentation for modem connection instructions.

NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from
the network wall jack during electrical storms.