60 Solving Problems
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3
In the
Performance and Maintenance
window, click
System
.
4
In the
System Properties
screen, click the
Hardware
tab.
5
Click
Device Manager
.
6
In the
Device Manager
window, right-click the device for which the new driver was installed,
and then click
Properties
.
7
Click the
Drivers
tab.
8
Click
Roll Back Driver
.
If Device Driver Rollback does not resolve the problem, then use System Restore (see page61) to
return your operating system to the operating state it was in before you installed the new driver.

Manually Reinstalling Drivers for Windows XP

The Dell Support website provides approved drivers for Dell™ computers. If you install drivers obtained
from other sources, your computer might not work correctly.
1
After copying the driver files to your hard drive, click the
Start
button and right-click
My Computer
.
2
Click
Properties
.
3
Click the
Hardware
tab and click
Device Manager
.
4
Double-click the type of device for which you are installing the driver (for example,
Modems
or
Infrared devices
).
5
Double-click the name of the device for which you are installing the driver.
6
Click the
Driver
tab and click
Update Driver
.
7
Click
Install from a list or specific location (Advanced)
and click
Next
.
8
Click
Browse
, and browse to the location to which you previously extracted the driver files.
9
When the name of the appropriate driver appears, click
Next
.
10
Click
Finish
and restart your computer.
Resolving Software and Hardware Incompatibilities
To use the Windows XP Hardware Troubleshooter:
1
Click the
Start
button and click
Help and Support
.
2
Typ e
hardware troubleshooter
in the
Search
field and click the arrow to start the search.
3
Click
Hardware Troubleshooter
in the
Search Results
list.
4
In the
Hardware Troubleshooter
list, click
I need to resolve a hardware conflict on my
computer
, and click
Next
.