Drive Problems

55

If you cannot save a file to a floppy drive

55

If you have problems with a hard drive

56

PC Card Problems

56

General Program Problems

56

A program crashes

56

A program stops responding

57

Error messages appear

57

Resolving Other Technical Problems

57

If Your Computer Gets Wet

57

If You Drop or Damage Your Computer

58

Drivers

59

What Is a Driver?

59

Identifying Drivers

59

Reinstalling Drivers

59

Manually Reinstalling Drivers for Windows XP

60

Resolving Software and Hardware Incompatibilities

60

Restoring Your Operating System

61

Using Microsoft Windows XP System Restore

61

Using Dell PC Restore by Symantec

62

8 Adding and Replacing Parts

Before You Begin

65

Recommended Tools

65

Shutting Down Your Computer

65

Hard Drive

66

Returning a Hard Drive to Dell

68

Memory

68

Modem and Mini PCI Card

71

Replacing the Modem

72

Adding a Mini PCI Card

72

CD or DVD Drive

75

Keyboard

76

6

Contents

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Dell 1150 owner manual Adding and Replacing Parts