w w w . d e l l . c o m s u p p o r t . d e l l . c o m
4Select a restore point and click Next.
If a calendar date has only one restore point, then that restore point is automatically selected. If two or more restore points are available, click the restore point that you prefer.
5Click Next.
The Restoration Complete screen appears after System Restore finishes collecting data and then the computer restarts.
6After the computer restarts, click OK.
To change the restore point, you can either repeat the steps using a different restore point, or you can undo the restoration.
Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.
1Click the Start button, point to All Programs→ Accessories→ System Tools, and then click System Restore.
2Click Undo my last restoration and click Next.
Using Dell PC Restore by Symantec
Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer— including data files— are permanently deleted from the hard drive. Data files include documents, spreadsheets,
PC Restore.
NOTICE: Using PC Restore permanently deletes all data on the hard drive and removes any applications or drivers installed after you received your computer. If possible, back up the data before using
PC Restore.
To use PC Restore:
1Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
2Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.
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Solving Problems
