Contacting Dell, 129 | Dell 1200 guide

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1Visit support.dell.com.

2Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

3Click Contact Us on the left side of the page.

4Select the appropriate service or support link based on your need.

5Choose the method of contacting Dell that is convenient for you.

Getting Help

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Dell 1200 owner manual Contacting Dell, 129

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m November RK930 Contents Customizing the Touch Pad Microsoft Windows Firewall Connecting a Network or Broadband Modem Cable Securing Your Computer Dell Technical Update Service 101102 119 105120 123 127 126129 137 Contents What Are You Looking For? Find It Here Finding Information Dell Product Information Guide License Site What Are You Looking For? Dell Support Utility Windows Help and Support On the operating system you ordered Finding Information Front View About Your Computer Display About Your Computer V I C E S T a T U S L I G H T S In-1 memory card reader Left Side View Right Side View Back View D E M C O N N E C T O R RJ T W O R K C O N N E C T O R RJ Bottom View Battery Battery-bay latch release About Your Computer About Your Computer Battery Performance Using a Battery Checking the Battery Charge Microsoft Windows Power MeterLow-Battery Warning Conserving Battery Power Power Management ModesStandby and Sleep Mode Hibernate Mode Charging the Battery Configuring Power Management SettingsAccessing Power Options Properties Windows XP Removing the Battery Storing a Battery Using a Battery Numeric Keypad Using the Keyboard Key Combinations Power ManagementSystem Functions Speaker Functions Touch Pad Mouse Properties window Customizing the Touch Pad Using the Display Adjusting BrightnessUsing a Projector Making Images and Text Look Bigger or Sharper Microsoft Windows XPWindows Vista Using Both a Monitor and Your Computer Display Using a Monitor as Your Primary Display Click the Settings tab→ Advanced→ Displays tab Using the Display Playing CDs or DVDs Using Multimedia DVD player includes the following basic buttons Copying CDs and DVDs How to Copy a CD or DVD Media Type Read Write Rewritable Using Blank CDs and DVDs DVD-Writable Drives Helpful Tips Adjusting the Picture Adjusting the Volume Connecting a Network or Broadband Modem Cable Setting Up and Using Networks Setting Up and Using Networks Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Start Button and Connect To Option Order Confirmation for Your Computer Connecting to a Wlan Click Start→ Settings→ Control Panel→ Network Connections Determining the Wireless Network Device Manager Completing the Connection to the Wlan Microsoft Windows Firewall Setting Up and Using Networks ExpressCards Using Cards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Slot About Passwords PasswordsSecuring Your Computer Security Cable Lock Type of Password Features Using a Primary or System Password Using an Administrator Password Computer Tracking Software Fingerprint Reader OptionalIf Your Computer Is Lost or Stolen Securing Your Computer Securing Your Computer Diagnostic Lights Troubleshooting ToolsDiagnostic Light Codes During Post Light Pattern Problem Description Suggested Resolution Light Pattern System Messages Troubleshooting Tools Correct AC adapter to the computer or docking station E S E M E S S a G E S . See System Setup Program on Dell for assistance see Contacting Dell on Hardware Troubleshooter Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Troubleshooting Tools Press Tab to select Test System and then press Enter Option Function Dell Diagnostics Main Menu TabFunction Encountered Tab Function Battery Problems Mail, Modem, and Internet Problems Troubleshooting Click Start→ All Programs→ Modem Helper Do not use these characters in filenames Error Messages Lockups and Software Problems Computer stops respondingProgram stops responding Program crashes repeatedly Program is designed for an earlier Windows operating systemSolid blue screen appears Other software problems Memory Problems Power Problems Network Problems Printer Problems Click Properties and click Ports Scanner Problems No sound from speakers Sound and Speaker Problems No sound from headphones Touch Pad or Mouse Problems Screen is blank Screen is difficult to read Video and Monitor Problems Power Lights 3D image quality is poorOnly part of the display is readable Dell Support Utility Dell Technical Update Service Accessing the Dell Support Utility Clicking the Dell Support IconDouble-Clicking the Dell Support Icon 100 System Setup Program Overview101 System Setup Screens Viewing the System Setup ScreensChanging the Boot Sequence Commonly Used Options 103 Performing a One-Time Boot 104 Enabling the Infrared Sensor What Is a Driver? Reinstalling SoftwareDrivers Identifying Drivers Using Windows Device Driver Rollback Reinstalling Drivers and UtilitiesMicrosoft Windows XP Microsoft Windows Vista 107 At the Welcome Dell System Owner screen, click Next 108 Using the Drivers and Utilities Media 109 Manually Reinstalling Drivers Hardware and Software Problems Restoring Your Operating System110 Using Microsoft Windows System Restore Starting System Restore111 Undoing the Last System Restore Enabling System Restore112 Using Dell PC Restore and Dell Factory Image Restore Windows XP Dell PC Restore113 114 115 Windows Vista Dell Factory Image Restore Reinstalling Windows XP or Windows Vista Using the Operating System MediaBefore you Begin 116 117 118 Identifying Your Computer Traveling With Your ComputerPacking the Computer 119 Travel Tips Traveling by Air120 121 122 Getting Help Obtaining Assistance123 Technical Support and Customer Service DellConnect Online Services124 AutoTech Service Problems With Your OrderAutomated Order-Status Service 125 126 127 Before You Call 128 Diagnostics Checklist 129 Contacting Dell 130 131 Specifications Communications 132Video Audio 133 DisplayKeyboard 134 BatteryTouch Pad AC Adapter Drives 135Physical Environmental 136 FCC Notice U.S. Only AppendixFCC Class B 137 138 Cleaning Your Computer Computer, Keyboard, and Display Mouse Non-Optical CDs and DVDs139 140 141 Glossary 142 Product ID 143 Device driver See driver 144 145 146 147 148 Module bay See media bay 149 NIC See network adapter 150 151 152 153 154 155 Video resolution See resolution 156 157 158 159 Index 160 161 See also wireless switch 162 163 164