13

Reinstalling Software

105

 

Drivers

105

 

What Is a Driver?

105

 

Identifying Drivers

105

 

Reinstalling Drivers and Utilities

106

 

Hardware and Software Problems

110

 

Restoring Your Operating System

110

 

Using Microsoft Windows System Restore . . . .

111

 

Using Dell™ PC Restore and Dell Factory Image

 

 

Restore

113

 

Using the Operating System Media

116

14

Traveling With Your Computer

119

 

Identifying Your Computer

119

 

Packing the Computer

119

 

Travel Tips

120

 

Traveling by Air

120

15Getting Help . . . . . . . . . . . . . . . . . . . . . . 123

Obtaining Assistance

123

Technical Support and Customer Service . . . .

124

DellConnect

124

Online Services

124

AutoTech Service

125

Automated Order-Status Service

125

Problems With Your Order

125

8

Contents

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Image 8
Dell 1200 owner manual 105, 119, 123, 125