13 | Reinstalling Software | 105 |
| Drivers | 105 |
| What Is a Driver? | 105 |
| Identifying Drivers | 105 |
| Reinstalling Drivers and Utilities | 106 |
| Hardware and Software Problems | 110 |
| Restoring Your Operating System | 110 |
| Using Microsoft Windows System Restore . . . . | 111 |
| Using Dell™ PC Restore and Dell Factory Image |
|
| Restore | 113 |
| Using the Operating System Media | 116 |
14 | Traveling With Your Computer | 119 |
| Identifying Your Computer | 119 |
| Packing the Computer | 119 |
| Travel Tips | 120 |
| Traveling by Air | 120 |
15Getting Help . . . . . . . . . . . . . . . . . . . . . . 123
Obtaining Assistance | 123 |
Technical Support and Customer Service . . . . | 124 |
DellConnect | 124 |
Online Services | 124 |
AutoTech Service | 125 |
Automated | 125 |
Problems With Your Order | 125 |
8
Contents