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Troubleshooting
Specification
Install
Error codes
Password
Connecting to a Wlan
Lockups and Software Problems
Dell Diagnostics
Setting Up and Using Networks
Using a Battery
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Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
November RK930
Contents
Customizing the Touch Pad
Connecting a Network or Broadband Modem Cable
Microsoft Windows Firewall
Securing Your Computer
Dell Technical Update Service
101
102
105
119
120
123
126
127
129
137
Contents
Finding Information
What Are You Looking For? Find It Here
Dell Product Information Guide
License
What Are You Looking For?
Site
Dell Support Utility
Windows Help and Support
On the operating system you ordered
Finding Information
About Your Computer
Front View
Display
About Your Computer
V I C E S T a T U S L I G H T S
Left Side View
In-1 memory card reader
Right Side View
Back View
D E M C O N N E C T O R RJ
T W O R K C O N N E C T O R RJ
Battery Battery-bay latch release
Bottom View
About Your Computer
About Your Computer
Using a Battery
Battery Performance
Checking the Battery Charge
Microsoft Windows Power Meter
Low-Battery Warning
Conserving Battery Power
Power Management Modes
Standby and Sleep Mode
Hibernate Mode
Configuring Power Management Settings
Charging the Battery
Accessing Power Options Properties
Windows XP
Removing the Battery
Storing a Battery
Using a Battery
Using the Keyboard
Numeric Keypad
Power Management
Key Combinations
System Functions
Speaker Functions
Touch Pad
Customizing the Touch Pad
Mouse Properties window
Using the Display
Adjusting Brightness
Using a Projector
Making Images and Text Look Bigger or Sharper
Microsoft Windows XP
Windows Vista
Using Both a Monitor and Your Computer Display
Using a Monitor as Your Primary Display
Click the Settings tab→ Advanced→ Displays tab
Using the Display
Using Multimedia
Playing CDs or DVDs
DVD player includes the following basic buttons
How to Copy a CD or DVD
Copying CDs and DVDs
Using Blank CDs and DVDs
Media Type Read Write Rewritable
Helpful Tips
DVD-Writable Drives
Adjusting the Volume
Adjusting the Picture
Setting Up and Using Networks
Connecting a Network or Broadband Modem Cable
Setting Up and Using Networks
Wireless Local Area Network Wlan
Checking Your Wireless Network Card
What You Need to Establish a Wlan Connection
Start Button and Connect To Option
Order Confirmation for Your Computer
Connecting to a Wlan
Determining the Wireless Network Device Manager
Click Start→ Settings→ Control Panel→ Network Connections
Microsoft Windows Firewall
Completing the Connection to the Wlan
Setting Up and Using Networks
Using Cards
ExpressCards
Installing an ExpressCard
ExpressCard Blanks
Removing an ExpressCard or Blank
Slot
Passwords
About Passwords
Securing Your Computer
Security Cable Lock
Using a Primary or System Password
Type of Password Features
Using an Administrator Password
Computer Tracking Software
Fingerprint Reader Optional
If Your Computer Is Lost or Stolen
Securing Your Computer
Securing Your Computer
Troubleshooting Tools
Diagnostic Lights
Diagnostic Light Codes During Post
Light Pattern Problem Description Suggested Resolution
System Messages
Light Pattern
Troubleshooting Tools
Correct AC adapter to the computer or docking station
E S E M E S S a G E S . See System Setup Program on
Hardware Troubleshooter
Dell for assistance see Contacting Dell on
Dell Diagnostics
When to Use the Dell Diagnostics
Starting the Dell Diagnostics From Your Hard Drive
Troubleshooting Tools
Press Tab to select Test System and then press Enter
Dell Diagnostics Main Menu
Option Function
Encountered
TabFunction
Tab Function
Troubleshooting
Battery Problems Mail, Modem, and Internet Problems
Click Start→ All Programs→ Modem Helper
Error Messages
Do not use these characters in filenames
Lockups and Software Problems
Computer stops responding
Program stops responding
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Solid blue screen appears
Memory Problems
Other software problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Click Properties and click Ports
Sound and Speaker Problems
No sound from speakers
Touch Pad or Mouse Problems
No sound from headphones
Video and Monitor Problems
Screen is blank Screen is difficult to read
Power Lights
3D image quality is poor
Only part of the display is readable
Dell Technical Update Service
Dell Support Utility
Accessing the Dell Support Utility
Clicking the Dell Support Icon
Double-Clicking the Dell Support Icon
100
System Setup Program
Overview
101
Viewing the System Setup Screens
System Setup Screens
Changing the Boot Sequence
Commonly Used Options
Performing a One-Time Boot
103
Enabling the Infrared Sensor
104
Reinstalling Software
What Is a Driver?
Drivers
Identifying Drivers
Reinstalling Drivers and Utilities
Using Windows Device Driver Rollback
Microsoft Windows XP
Microsoft Windows Vista
At the Welcome Dell System Owner screen, click Next
107
Using the Drivers and Utilities Media
108
Manually Reinstalling Drivers
109
Hardware and Software Problems
Restoring Your Operating System
110
Using Microsoft Windows System Restore
Starting System Restore
111
Undoing the Last System Restore
Enabling System Restore
112
Using Dell PC Restore and Dell Factory Image Restore
Windows XP Dell PC Restore
113
114
Windows Vista Dell Factory Image Restore
115
Using the Operating System Media
Reinstalling Windows XP or Windows Vista
Before you Begin
116
117
118
Traveling With Your Computer
Identifying Your Computer
Packing the Computer
119
Travel Tips
Traveling by Air
120
121
122
Getting Help
Obtaining Assistance
123
Technical Support and Customer Service
DellConnect Online Services
124
Problems With Your Order
AutoTech Service
Automated Order-Status Service
125
126
Before You Call
127
Diagnostics Checklist
128
Contacting Dell
129
130
Specifications
131
132
Communications
Video
Audio
133
Display
Keyboard
Battery
134
Touch Pad
AC Adapter
135
Drives
Physical
Environmental
136
Appendix
FCC Notice U.S. Only
FCC Class B
137
Cleaning Your Computer Computer, Keyboard, and Display
138
Mouse Non-Optical
CDs and DVDs
139
140
Glossary
141
142
143
Product ID
144
Device driver See driver
145
146
147
148
149
Module bay See media bay
150
NIC See network adapter
151
152
153
154
Video resolution See resolution
155
156
157
158
Index
159
160
See also wireless switch
161
162
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