Manuals / Dell / Computer Equipment / Laptop

Dell 1200 Program crashes repeatedly, Program is designed for an earlier Windows operating system

Models: 1200

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3Click to select the program that is no longer responding.

4Click End Task.

A program crashes repeatedly

NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.

C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then

reinstall the program.

A program is designed for an earlier Windows operating system

R U N T H E P R O G R A M C O M P A T I B I L I T Y W I Z A R D

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments.

1Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.

2Follow the instructions on the screen.

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

2In the welcome screen, click Next.

3Follow the instructions on the screen.

A solid blue screen appears

TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

Troubleshooting

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Dell 1200 owner manual Program crashes repeatedly, Program is designed for an earlier Windows operating system

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m November RK930 Contents Customizing the Touch Pad Microsoft Windows Firewall Connecting a Network or Broadband Modem CableSecuring Your Computer 102 Dell Technical Update Service101 119 105120 123127 126129 137Contents What Are You Looking For? Find It Here Finding InformationDell Product Information Guide License Site What Are You Looking For?Dell Support Utility Windows Help and Support On the operating system you ordered Finding Information Front View About Your ComputerDisplay About Your Computer V I C E S T a T U S L I G H T S In-1 memory card reader Left Side ViewRight Side View Back View D E M C O N N E C T O R RJ T W O R K C O N N E C T O R RJ Bottom View Battery Battery-bay latch releaseAbout Your Computer About Your Computer Battery Performance Using a BatteryLow-Battery Warning Checking the Battery ChargeMicrosoft Windows Power Meter Standby and Sleep Mode Conserving Battery PowerPower Management Modes Hibernate Mode Charging the Battery Configuring Power Management SettingsAccessing Power Options Properties Windows XPRemoving the Battery Storing a Battery Using a Battery Numeric Keypad Using the KeyboardKey Combinations Power ManagementSystem Functions Speaker FunctionsTouch Pad Mouse Properties window Customizing the Touch PadUsing a Projector Using the DisplayAdjusting Brightness Windows Vista Making Images and Text Look Bigger or SharperMicrosoft Windows XP Using Both a Monitor and Your Computer Display Using a Monitor as Your Primary Display Click the Settings tab→ Advanced→ Displays tab Using the Display Playing CDs or DVDs Using MultimediaDVD player includes the following basic buttons Copying CDs and DVDs How to Copy a CD or DVDMedia Type Read Write Rewritable Using Blank CDs and DVDsDVD-Writable Drives Helpful TipsAdjusting the Picture Adjusting the VolumeConnecting a Network or Broadband Modem Cable Setting Up and Using NetworksSetting Up and Using Networks Checking Your Wireless Network Card Wireless Local Area Network WlanWhat You Need to Establish a Wlan Connection Start Button and Connect To OptionOrder Confirmation for Your Computer Connecting to a Wlan Click Start→ Settings→ Control Panel→ Network Connections Determining the Wireless Network Device ManagerCompleting the Connection to the Wlan Microsoft Windows FirewallSetting Up and Using Networks ExpressCards Using CardsExpressCard Blanks Installing an ExpressCardRemoving an ExpressCard or Blank Slot About Passwords PasswordsSecuring Your Computer Security Cable LockType of Password Features Using a Primary or System PasswordUsing an Administrator Password If Your Computer Is Lost or Stolen Computer Tracking SoftwareFingerprint Reader Optional Securing Your Computer Securing Your Computer Diagnostic Lights Troubleshooting ToolsDiagnostic Light Codes During Post Light Pattern Problem Description Suggested ResolutionLight Pattern System MessagesTroubleshooting Tools Correct AC adapter to the computer or docking station E S E M E S S a G E S . See System Setup Program on Dell for assistance see Contacting Dell on Hardware TroubleshooterStarting the Dell Diagnostics From Your Hard Drive Dell DiagnosticsWhen to Use the Dell Diagnostics Troubleshooting Tools Press Tab to select Test System and then press Enter Option Function Dell Diagnostics Main MenuTabFunction EncounteredTab Function Battery Problems Mail, Modem, and Internet Problems TroubleshootingClick Start→ All Programs→ Modem Helper Do not use these characters in filenames Error MessagesProgram stops responding Lockups and Software ProblemsComputer stops responding Solid blue screen appears Program crashes repeatedlyProgram is designed for an earlier Windows operating system Other software problems Memory ProblemsPower Problems Network ProblemsPrinter Problems Click Properties and click Ports Scanner ProblemsNo sound from speakers Sound and Speaker ProblemsNo sound from headphones Touch Pad or Mouse ProblemsScreen is blank Screen is difficult to read Video and Monitor ProblemsOnly part of the display is readable Power Lights3D image quality is poor Dell Support Utility Dell Technical Update ServiceDouble-Clicking the Dell Support Icon Accessing the Dell Support UtilityClicking the Dell Support Icon 100 101 System Setup ProgramOverview System Setup Screens Viewing the System Setup ScreensChanging the Boot Sequence Commonly Used Options103 Performing a One-Time Boot104 Enabling the Infrared SensorWhat Is a Driver? Reinstalling SoftwareDrivers Identifying DriversUsing Windows Device Driver Rollback Reinstalling Drivers and UtilitiesMicrosoft Windows XP Microsoft Windows Vista107 At the Welcome Dell System Owner screen, click Next108 Using the Drivers and Utilities Media109 Manually Reinstalling Drivers110 Hardware and Software ProblemsRestoring Your Operating System 111 Using Microsoft Windows System RestoreStarting System Restore 112 Undoing the Last System RestoreEnabling System Restore 113 Using Dell PC Restore and Dell Factory Image RestoreWindows XP Dell PC Restore 114 115 Windows Vista Dell Factory Image RestoreReinstalling Windows XP or Windows Vista Using the Operating System MediaBefore you Begin 116117 118 Identifying Your Computer Traveling With Your ComputerPacking the Computer 119120 Travel TipsTraveling by Air 121 122 123 Getting HelpObtaining Assistance 124 Technical Support and Customer ServiceDellConnect Online Services AutoTech Service Problems With Your OrderAutomated Order-Status Service 125126 127 Before You Call128 Diagnostics Checklist129 Contacting Dell130 131 SpecificationsCommunications 132Video AudioKeyboard 133Display 134 BatteryTouch Pad AC AdapterDrives 135Physical Environmental136 FCC Notice U.S. Only AppendixFCC Class B 137138 Cleaning Your Computer Computer, Keyboard, and Display139 Mouse Non-OpticalCDs and DVDs 140 141 Glossary142 Product ID 143Device driver See driver 144145 146 147 148 Module bay See media bay 149NIC See network adapter 150151 152 153 154 155 Video resolution See resolution156 157 158 159 Index160 161 See also wireless switch162 163 164