11Troubleshooting . . . . . . . . . . . . . . . . . . . . 85

Battery Problems

85

E-Mail, Modem, and Internet Problems

85

Error Messages

87

Lockups and Software Problems

88

Memory Problems

90

Network Problems

91

Power Problems

91

Printer Problems

92

Scanner Problems

93

Sound and Speaker Problems

94

Touch Pad or Mouse Problems

95

Video and Monitor Problems

96

Power Lights

97

Dell Technical Update Service

98

Dell Support Utility

98

Accessing the Dell Support Utility

99

Clicking the Dell Support Icon

99

Double-Clicking the Dell Support Icon

99

12 System Setup Program . . . . . . . . . . . . . 101

Overview

101

Viewing the System Setup Screens

102

System Setup Screens

102

Commonly Used Options

102

Changing the Boot Sequence

102

Enabling the Infrared Sensor

104

Contents

7

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Dell 1200 owner manual Dell Technical Update Service, 101, 102