9At the Dell Diagnostics Main Menu,
NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.
10After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.
11Close the Main Menu window to exit the Dell Diagnostics and restart the computer.
12Remove the Drivers and Utilities media from the optical drive.
Dell Diagnostics Main Menu
After the Dell Diagnostics loads the following menu appears:
Option | Function |
|
|
Test Memory | Run the |
Test System | Run system diagnostics |
Exit | Exit the diagnostics |
Press <Tab> to select the test you want to run and then press <Enter>.
NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this menu.
After Test System is selected, the following menu appears:
Option | Function |
|
|
Express Test | Performs a quick test of devices in the |
| system. This typically can take 10 to |
| 20 minutes. |
| NOTE: The Express Test requires no interaction on your |
| part. Run Express Test first to increase the possibility of |
| tracing a problem quickly. |
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