9At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see "Dell Diagnostics Main Menu" on page 82).

NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

10After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

11Close the Main Menu window to exit the Dell Diagnostics and restart the computer.

12Remove the Drivers and Utilities media from the optical drive.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads the following menu appears:

Option

Function

 

 

Test Memory

Run the stand-alone memory test

Test System

Run system diagnostics

Exit

Exit the diagnostics

Press <Tab> to select the test you want to run and then press <Enter>.

NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the extended memory test, which can take up to thirty minutes or more to complete. When the test completes, record the test results and then press any key to return to this menu.

After Test System is selected, the following menu appears:

Option

Function

 

 

Express Test

Performs a quick test of devices in the

 

system. This typically can take 10 to

 

20 minutes.

 

NOTE: The Express Test requires no interaction on your

 

part. Run Express Test first to increase the possibility of

 

tracing a problem quickly.

82

Troubleshooting Tools

Page 82
Image 82
Dell 1200 owner manual Dell Diagnostics Main Menu, Option Function