TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S
Windows XP:
1Click Start→ Control Panel→ Printers and Other Hardware→ View installed printers or fax printers.
2If the printer is listed,
3Click Properties→ Ports. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Windows Vista:
1Click Start 
→ Control Panel→ Hardware and Sound→ Printer.
2If the printer is listed,
3Click Properties and click Ports.
4Adjust the settings, as needed.
R E I N S T A L L T H E P R I N T E R D R I V E R — S E E T H E P R I N T E R D O C U M E N T A T I O N F O R I N F O R M A T I O N O N R E I N S T A L L I N G T H E P R I N T E R D R I V E R.
Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.
C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information.
U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked (if the scanner has a locking tab or button).
R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N
C H E C K T H E C A B L E C O N N E C T I O N S
•See the scanner documentation for information on cable connections.
•Ensure that the scanner cables are securely connected to the scanner and the computer.
Troubleshooting
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