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NOTE: This feature changes the boot sequence for one time only. On the next
Starting the Dell Diagnostics From the Drivers and Utilities CD
1Insert the Drivers and Utilities CD into the CD drive.
2Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again.
3When the boot device list appears, highlight IDE
4Select the IDE
5Select the Boot from
6Type 1 to start the ResourceCD menu.
7Type 2 to start the Dell Diagnostics.
8Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your platform.
9When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
The Service Tag number for your computer is located at the top of each test screen.
Option Function
Express | Performs a quick test of devices. This test typically takes 10 |
Test | to 20 minutes and requires no interaction on your part. |
| Run Express Test first to increase the possibility of tracing |
| the problem quickly. |
|
|
Extended | Performs a thorough check of devices. This test typically |
Test | takes an hour or more and requires you to answer questions |
| periodically. |
|
|
Custom | Tests a specific device. You can customize the tests you |
Test | want to run. |
|
|
Symptom | Lists the most common symptoms encountered and allows |
Tree | you to select a test based on the symptom of the problem |
| you are having. |
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