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owner manual
Dell PowerVault DL2200 Systems
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DL2200
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Troubleshooting
Install
Error messages
Password
Fatal error
No timer tick
Hard-Drive Indicator Patterns
Configuration on
Will now reset
Diagnostic Lights
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Dell™ PowerVault™ DL2200 Systems
Hardware Owner’s Manual
Regulatory Model E13S Series Regulatory Type E13S001
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Contents
Dell PowerVault DL2200 Systems
June
Contents
Uefi Boot Settings Screen
Processor Settings Screen
Entering the BMC Setup Module
Entering the iDRAC Configuration Utility Contents
Installing a Hard Drive Into a Hard-Drive
Removing the Cooling Shroud Installing the Cooling Shroud
Installing an iDRAC6 Enterprise Card
General Memory Module Installation
107
Replacing the System Battery 108
108
111
136
Troubleshooting Your System
151
147
Contents
Accessing System Features During Startup
Lights on
Front-Panel Features and Indicators
End of a paper clip
Indicator, Button Icon Description Or Connector NMI button
Use this button only if directed to do so
Operating systems documentation
Insertion or removal during this time
Hard-Drive Indicator Patterns
Serial connector Video connector
Back-Panel Features and Indicators
Embedded 10/100/1000 NIC connectors About Your System
Three seconds
Slot 2 PCIe x4, full-length, full-height
Cause the indicator to blink blue to
Slot 4 PCIe x4, internal slot for
Integrated card
NIC Indicator Codes
Guidelines for Connecting Optional External Devices
Power Indicator Codes
Diagnostic Lights
See Contacting Dell on
Resource and/or system Board hardware failure
Help on
System Messages
Alert! iDRAC6 not
Rebooting
Responding
Alert! Node
System boot
Alert! Power
Power down
Memory disabled
Is installed on
Bios Update
System board Please run Setup
CPU x installed
Configuration on
Bootable media
CPUs with
Different cache
NICy
Embedded NICx
Management
Shared NIC=
Disabled
Accessible USB
Local keyboard
May not work
Memory tests
Mirror mode
Terminated by
Keystroke
No timer tick
No boot sector on
Error Expected
Error
Seek error
Read fault
Failure Sparing mode
Requested sector
System memory has
Amount
Changed
DIMMs should
Timer chip
Setup program
Will now reset
Thermal sensor
Protected mode
System Services
Unable to launch
Image. System
When in mirror
Installed
Mode x,x,x Unused memory
When in 128-bit
Configuration is
Reboot
Performance
Degraded. CPU
Write fault
Diagnostics Messages
Write fault on
Alert Messages
Other Information You May Need
About Your System
Choosing the System Boot Mode
Using the System Setup Program and Uefi Boot Manager
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program Navigation Keys
Displays the System Setup programs help file
Settings Screen on
System Setup Options
Main Screen
Serial See Serial Communication Screen on Off default Power
So on. See Processor Settings Screen on
See Power Management Screen on
Password on page 55 for more information
Processor Settings Screen
Memory Settings Screen
On all systems
Option Description 64-bit
Enabled default Available power states
Disabled default
Virtualization Technology
Running virtualization software
Integrated Devices Screen
Boot Settings Screen
PCI IRQ Assignments Screen
Serial Communication Screen
System Security Screen
Power Management Screen
Pre-boot measurements
Option Description Setup Password
Settings. When set to Deactivate, the TPM is disabled
TPM Clear No default
Exit Screen
Using the Uefi Boot Manager Navigation Keys
Entering the Uefi Boot Manager
Uefi Boot Settings Screen
Uefi Boot Manager Screen
Using the System Password
System and Setup Password Features
System Utilities Screen
Using the System Setup Program and Uefi Boot Manager
Using the Setup Password
Using the System Setup Program and Uefi Boot Manager
Embedded System Management
Baseboard Management Controller Configuration
Entering the BMC Setup Module
IDRAC Configuration Utility
Entering the iDRAC Configuration Utility
Page
Using the System Setup Program and Uefi Boot Manager
Recommended Tools
Installing System Components
Inside the System
Expansion-card riser
SAS backplane Hard drives Installing System Components
Cooling shroud
Memory modules
Removing the Front Bezel
Front Bezel Optional
Opening and Closing the System
Installing the Front Bezel
Opening the System
Opening and Closing the System System cover latch
Closing the System
Removing the Cooling Shroud
Cooling Shroud
Hard Drives
Installing the Cooling Shroud
Removing a Hard-Drive Blank
Removing a Hot-Swap Hard Drive
Installing a Hard-Drive Blank
Removing and Installing a Hot-Swap Hard Drive Release button
Installing a Hot-Swap Hard Drive
Removing a Hard Drive From a Hard-Drive Carrier
Drive carrier Screws Installing System Components
Internal Hard Drives
Installing a Hard Drive Into a Hard-Drive Carrier
Removing an Internal Hard Drive Bay
Came with the product
Support bracket
Installing an Internal Hard Drive Bay
Installing a Hard Drive Into a Hard-Drive Bay
Removing a Cooling Fan
Cooling Fans
Fan power cable Installing System Components
10. Removing and Installing a Fan Fans
Replacing a Cooling Fan
Power Supplies
Removing a Power Supply
Velcro strap Release latch
Installing a Power Supply
Installing the Power Supply Blank
Removing the Power Supply Blank
System Memory
General Memory Module Installation Guidelines
Mode-Specific Guidelines
Single Processor Dual Processor Memory
All 16 GB Mirroring
All Installing System Components
Sample Udimm Memory Configurations Per Processor
Installing Memory Modules
Installing System Components
Removing Memory Modules
Expansion Cards and Expansion-Card Risers
Expansion Card Installation Guidelines
Scsi controllers
Perc 6/E controller
Installing an Expansion Card
Expansion card
Removing an Expansion Card
Removing an Expansion-Card Riser
Riser guides
Installing an Expansion-Card Riser
Expansion-card riser Expansion card slot Riser guide posts
Removing the Storage Controller Card
Integrated Storage Controller Card
Release lever blue
Installing the Storage Controller Card
IDRAC6 Express Card
Installing an iDRAC6 Express Card
Notch Clip
Removing an iDRAC6 Express Card
IDRAC6 Enterprise Card Optional
Installing an iDRAC6 Enterprise Card
Retention standoff posts
Removing an iDRAC6 Enterprise Card
VFlash Media Optional
Installing a VFlash Media Card
Processors
Removing a VFlash Media Card
104
105
106
Installing a Processor
Replacing the System Battery
System Battery
109
Installing System Components
Removing the RAID Battery
RAID Battery
RAID battery
Installing the RAID Battery
Control Panel Assembly-LED
Removing the Control-PanelModule-LED
113
Installing the Control-Panel Module-LED
Removing the Front-Panel I/O Module
Front-Panel I/O Module
116
SAS Backplane
Installing the Front-Panel I/O Module
Removing the SAS Backplane
Installing System Components
Control panel cable
USB cable SAS backplane cable Installing System Components
Installing the SAS Backplane
Removing the Power Distribution Board
Power Distribution Board
122
Unpack the new power distribution board assembly
Replacing the Power Distribution Board
Removing the System Board
System Board
125
Unpack the new system board
Installing the System Board
127
128
Troubleshooting Your System
Troubleshooting External Connections
Troubleshooting a USB Device
Troubleshooting the Video Subsystem
Troubleshooting a NIC
Troubleshooting a Serial I/O Device
Troubleshooting a Wet System
133
Troubleshooting the System Battery
Troubleshooting a Damaged System
Troubleshooting Power Supplies
Troubleshooting a Fan
Troubleshooting System Cooling Problems
Troubleshooting System Memory
Troubleshooting Your System
Troubleshooting a Hard Drive
Troubleshooting an Internal Hard Drive
141
Troubleshooting a Storage Controller
Troubleshooting Expansion Cards
143
Troubleshooting Processors
145
146
Embedded System Diagnostics Features
Using Online Diagnostics
Running the System Diagnostics
Running the Embedded System Diagnostics
When to Use the Embedded System Diagnostics
Using the Custom Test Options
Embedded System Diagnostics Testing Options
Selecting Devices for Testing
Selecting Diagnostics Options
Test Iterations-Selects the number of times the test is run
Viewing Information and Results
Password feature is disabled
System Board Jumper Settings
System Board Jumpers
System Board Connectors 21 20
System Board Connectors
Cooling fan 1 connector
System Board Connectors Description
Cooling fan 2 connector
Cooling fan 3 connector
Expansion-card riser connector
Disabling a Forgotten Password
IDRAC6 Express IDRAC6 Express card connector
Password enable jumper
155
156
Getting Help
Contacting Dell
158
Index
Using Dell PowerEdge Diagnostics
Index
Post
Index
Upgrades processor
System Utilities screen, 53 Uefi Boot Settings screen
Serial communications options
NIC, 131 processors
164
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