Dell DL2200 - page 133

Troubleshooting Your System 133

• vFlash media cards

• USB memory keys

• NIC hardware key

• Expansion-card riser

• Integrated storage controller card

• iDRAC6 Express card

• iDRAC6 Enterprise card

• Power supplies

•Fans

• Processors and heat sinks

• Memory modules

Let the system dry thoroughly for at least 24 hours.

Reinstall the components you removed in step3.

Close the system. See "Closing the System" on page65.

Reconnect the system to the electrical outlet, and turn on the system and

attached peripherals.

If the system does not start properly, see "Getting Help" on page157.

If the system starts properly, shut down the system and reinstall all of the

expansion cards that you removed. See"Installing an Expansion Card" on

page90.

Run the appropriate online diagnostic test. See "Using Online Diagnostics"

on page147.

If the tests fail, see "Getting Help" on page157.

book.book Page 133 Wednesday, May 12, 2010 9:26 PM

Contents

Main Notes, Cautions, and Warnings ____________________ Contents 1 About Your System. . . . . . . . . . . . . . . . . . 11 2 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . . . . . . 39 Page 3 Installing System Components . . . . . . . . 61 Page Page 4 Troubleshooting Your System . . . . . . . . 129 5 Running the System Diagnostics. . . . . . 147 6 Jumpers and Connectors . . . . . . . . . . . 151 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 157 Page About Your System Accessing System Features During Startup The following keystrokes provide access to system features during startup. 12 Front-Panel Features and Indicators NOTE: Page 14 Hard-Drive Indicator Patterns NOTE: Back-Panel Features and Indicators Figure1-3 shows the controls, indicators, and connectors located on the back panel of the system. 16 NOTE: Guidelines for Connecting Optional External Devices NIC Indicator Codes Power Indicator Codes Diagnostic Lights Page System Messages System messages appear on the screen to notify you of a possible problem with the system. Page Page Page Page x y <ENABLED |DISABLED> <ENABLED |DISABLED>. Page 28 MEMTEST lane failure detected on x. y Page geometry: count: The following DIMMs should match in size: ... and geometry: and rank count: Page Page 34 Unsupported memory configuration. DIMM mismatch across slots detected: n. ... <message> Warning Messages Diagnostics Messages Alert Messages Other Information You May Need Page Using the System Setup Program and UEFI Boot Manager Choosing the System Boot Mode Entering the System Setup Program Responding to Error Messages Using the System Setup Program Navigation Keys System Setup Options Main Screen Page Memory Settings Screen Processor Settings Screen NOTE: 44 NOTE: Boot Settings Screen Integrated Devices Screen NOTE: PCI IRQ Assignments Screen 46 NOTE: Serial Communication Screen NOTE: 48 Power Management Screen System Security Screen NOTE: 50 Exit Screen Enables or disables the NMI feature. Entering the UEFI Boot Manager Using the UEFI Boot Manager Navigation Keys 52 UEFI Boot Manager Screen UEFI Boot Settings Screen NOTE: System Utilities Screen System and Setup Password Features Using the System Password Page Using the Setup Password Page Embedded System Management Baseboard Management Controller Configuration Entering the BMC Setup Module iDRAC Configuration Utility Entering the iDRAC Configuration Utility Page Page Installing System Components Recommended Tools Inside the System Page Front Bezel (Optional) Removing the Front Bezel Installing the Front Bezel Opening and Closing the System Opening the System Closing the System Cooling Shroud Removing the Cooling Shroud Installing the Cooling Shroud Hard Drives Removing a Hard-Drive Blank Installing a Hard-Drive Blank Removing a Hot-Swap Hard Drive Installing a Hot-Swap Hard Drive Removing a Hard Drive From a Hard-Drive Carrier Installing a Hard Drive Into a Hard-Drive Carrier Internal Hard Drives Removing an Internal Hard Drive Bay Page Installing an Internal Hard Drive Bay Removing an Internal Hard Drive From the InternalHard-Drive Bay Installing a Hard Drive Into a Hard-DriveBay Cooling Fans Removing a Cooling Fan Page Replacing a Cooling Fan Power Supplies Removing a Power Supply Installing a Power Supply Removing the Power Supply Blank Installing the Power Supply Blank System Memory General Memory Module InstallationGuidelines Mode-Specific Guidelines Page Page Installing Memory Modules Page Removing Memory Modules Expansion Cards and Expansion-Card Risers Expansion Card Installation Guidelines Page Installing an Expansion Card Page Removing an Expansion Card Removing an Expansion-Card Riser Installing an Expansion-Card Riser Integrated Storage Controller Card Removing the Storage Controller Card Page Installing the Storage Controller Card iDRAC6 Express Card Installing an iDRAC6 Express Card Removing an iDRAC6 Express Card iDRAC6 Enterprise Card (Optional) Installing an iDRAC6 Enterprise Card Page Removing an iDRAC6 Enterprise Card VFlash Media (Optional) Installing a VFlash Media Card Removing a VFlash Media Card Processors Removing a Processor Page Page Page Installing a Processor System Battery Replacing the System Battery Page Page RAID Battery Removing the RAID Battery Installing the RAID Battery Control Panel AssemblyLED Removing the Control-Panel ModuleLED Page Installing the Control-Panel ModuleLED Front-Panel I/O Module Removing the Front-Panel I/O Module Page Installing the Front-Panel I/O Module SAS Backplane Removing the SAS Backplane Page Page Installing the SAS Backplane Power Distribution Board Removing the Power Distribution Board Page Replacing the Power Distribution Board System Board Removing the System Board Page Installing the System Board Page Page Troubleshooting Your System Safety FirstFor You and Your System Troubleshooting System Startup Failure Troubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting a USB Device Troubleshooting a Serial I/O Device Troubleshooting a NIC Troubleshooting a Wet System Page Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power Supplies Troubleshooting System Cooling Problems Troubleshooting a Fan Troubleshooting System Memory Page Troubleshooting a Hard Drive Troubleshooting an Internal Hard Drive Troubleshooting a Storage Controller Troubleshooting Expansion Cards Page Troubleshooting Processors Page Page Running the System Diagnostics Using Online Diagnostics Embedded System Diagnostics Features When to Use the Embedded System Diagnostics Running the Embedded System Diagnostics Embedded System Diagnostics Testing Options Using the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results Jumpers and Connectors System Board Jumpers 152 System Board Connectors See Figure6-1 and Table 6-2 for the location and description of the system board connectors. Page Disabling a Forgotten Password Page Page Getting Help Contacting Dell Page Index A B C D E F G H I J K M N O R S T U V W