Dell PP22X, DT549 owner manual 101

Starting the Dell Diagnostics From the Drivers and Utilities Media

1Insert your Drivers and Utilities media.

2Shut down and restart the computer.

3When the DELL logo appears, press <F12> immediately.

NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals until the boot device menu appears.

4At the boot device menu, use the up- and down-arrow keys to highlight CD/DVD/CD-RW, and then press <Enter>.

NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot sequence specified in system setup.

5Select the Boot from CD-ROM option from the menu that appears, and then press <Enter>.

6Type 1 to start the Drivers and Utilities menu, and then press <Enter>.

7Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

8At the Dell Diagnostics Main Menu, select the test you want to run.

NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

9After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

10Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

Troubleshooting

101