Technical Support and Customer Service | Dell DT549, PP22X specification

15Getting Help . . . . . . . . . . . . . . . . . . . . . . 171

Obtaining Assistance	171
Technical Support and Customer Service	172
DellConnect	172
Online Services	172
AutoTech Service	173
Automated Order-Status Service	173
Problems With Your Order	174
Product Information	174
Returning Items for Warranty Repair or Credit	174
Before You Call	175
Contacting Dell	177

16Specifications . . . . . . . . . . . . . . . . . . . . 179

AAppendix . . . . . . . . . . . . . . . . . . . . . . . . 187

Using the System Setup Program	187
Viewing the System Setup Screen	188
System Setup Screen	188
Commonly Used Options	188
Cleaning Your Computer	190
Computer, Keyboard, and Display	190
Touch Pad	191
Mouse	191
Media	192

12

Contents

Image 12

Dell DT549, PP22X owner manual Technical Support and Customer Service

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m February 2008 P/N DT549 Contents Using the Keyboard and Touch Pad Using a Battery Battery Performance Using the Memory Card Reader Securing Your Computer External keyboard problems 121 Adding and Replacing Parts 137 Dell QuickSet Features Traveling With Your Computer Technical Support and Customer Service Glossary Contents Finding Information Drivers and Utilities Media Setup Diagram Site Dell Support Utility Operating System Media Finding Information Determining Your Computer’s Configuration About Your Computer Front View Keyboard status lights V I C E S T a T U S L I G H T S About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View Right Side View Eject button Optical drive Audio connectors Connects video devices, such as a monitor USB connector Back View D E M C O N N E C T O R RJ Bottom View Air vents Hard drive About Your Computer About Your Computer Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Setting Up a Printer Transferring Information to a New ComputerWindows Easy Transfer Connecting a USB Printer Printer Cable Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Using the Keyboard and Touch Pad Numeric KeypadKey Combinations Power Management Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Dell QuickSet Key Combinations Touch Pad Customizing the Touch Pad Using the Display Adjusting BrightnessSetting Display Resolution and Refresh Rate Using the Display Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Battery Meter Charge Gauge Conserving Battery Power Low-Battery WarningConfiguring Power Management Settings Charging the Battery Using the Sleep Power State Replacing the Battery To remove the battery Storing a Battery Using a Battery Using Multimedia Playing Media CD player includes the following basic buttons DVD player includes the following basic buttons Playing Media Using Dell Travel Remote How to Copy a CD, DVD, or BD Copying CD, DVD, and Blu-ray Disc BD Media Using Blank CD, DVD, and BD Media To copy the CD, DVD, or BD Helpful Tips DVD-Writable Drives Adjusting the Volume Adjusting the Picture Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device Connector Video and Standard Audio Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video adapter Component video adapter Component Video and S/PDIF Digital Audio Standard audio cable Component video cable Enabling the Display Settings for a TV Using ExpressCards ExpressCard Blanks Installing an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Using the Memory Card Reader Installing a Memory CardMemory Card Blanks Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem Cable Setting Up a Network Wireless Local Area Network Checking Your Wireless Network Card What You Need to Establish a Wlan Connection Setting Up and Using Networks Connecting to a Wlan Page Mobile Broadband or Wireless Wide Area Network Connecting to a Mobile Broadband Network Checking Your Dell Mobile Broadband Card Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network Locator Passwords Securing Your ComputerSecurity Cable Lock Securing Your Computer If Your Computer is Lost or Stolen Securing Your Computer Troubleshooting Dell Technical Update ServiceDell Diagnostics Press and hold the Fn key while powering the computer on During the assessment, answer any questions that appear 101 102 103 Dell Support Center Dell Support DellConnect 105 Network Assistant PC TuneUpPC CheckUp 106 Drive Problems Optical drive problemsHardware Problems in the Windows Vista Operating System on Problems writing to a CD-RW, DVD+/-RW, or BD-RE drive Hard drive problems Mail, Modem, and Internet Problems 109 Error Messages 110 Do not use these characters in filenames 111 112 113 114 ExpressCard Problems Drive and try againContact the ExpressCard manufacturer 115 Ieee 1394 Device Problems Keyboard ProblemsExternal keyboard problems Unexpected characters 117 Lockups and Software Problems Computer does not startComputer stops responding Program stops responding or crashes repeatedly Dell MediaDirect problems Menu to access Dell MediaDirect HelpSolid blue screen appears 119 Memory Problems Other software problems Network Problems Run the Dell Diagnostics see Dell Diagnostics on121 Power Problems Mobile Broadband Wireless Wide Area Network Wwan 123 Printer Problems Scanner Problems124 Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers Touch Pad or Mouse Problems No sound from headphones Video and Display Problems If the display is blank127 If the display is difficult to read Glare, which can cause poor picture quality What is a Driver? DriversIf only part of the display is readable 129 Reinstalling Drivers and Utilities Identifying Drivers130 131 Manually Reinstalling Drivers You can restore your operating system in the following ways Restoring Your Operating System133 Using Windows Vista System Restore 135 Troubleshooting Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Hard Drive 139 Removing the Hard Drive 140 Replacing the Hard Drive 141 Optical Drive Returning a Hard Drive to DellRemoving the Optical Drive Hinge Cover Replacing the Optical Drive143 Removing the Hinge Cover Replacing the Hinge Cover Keyboard Removing the KeyboardLift and remove the keyboard 145 Replacing the Keyboard 146 Memory Replace the four screws on the top of the keyboard147 Removing the Dimm a Memory Module Replacing the Dimm a Memory Module 149 Removing the Dimm B Memory Module 150 151 Replacing the Dimm B Memory Module Subscriber Identity Module 153 Wireless Mini Cards Removing a Wlan Card 155 Disconnect the antenna cables from the Wlan card Replacing a Wlan Card 157 Removing a Mobile Broadband or Wwan Card Disconnect the two antenna cables from the Wwan card 159 Replacing a Wwan Card Removing a Wpan Card 161 Flash Cache Module Replacing a Wpan CardRemoving the FCM Replacing the FCM 163 Internal Card With Bluetooth Wireless Technology Removing the Card Coin-Cell Battery Replacing the Card165 Removing the Coin-Cell Battery Replacing the Coin-Cell BatterySlide the battery out of the mylar sleeve Dell QuickSet Features 167 168 Traveling With Your Computer Identifying Your ComputerPacking the Computer 169 Travel Tips Traveling by Air170 Getting Help Obtaining Assistance171 Technical Support and Customer Service DellConnect Online Services AutoTech Service Automated Order-Status Service173 Problems With Your Order Before You Call 175 176 Contacting Dell 177 178 Specifications 179 180 181 USB 182 Lvds 183 WXGA+ 184 185 186 Using the System Setup Program Appendix187 Viewing the System Setup Screen System Setup ScreenCommonly Used Options Diskette Drive Internal HDD 188 USB Storage Device CD/DVD/CD-RW drive Modular bay HDD 189 Cleaning Your Computer Computer, Keyboard, and Display Touch Pad Mouse191 Dell Technical Support Policy U.S. Only Media192 Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B Macrovision Product Notice 194 Glossary 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 Index 213 Index End User License Agreement Icons Ergonomics information 215 Index 217 Index 219 220