Dell PP22X, DT549 owner manual 103

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 177).

NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab	Function
Results	Displays the results of the test and any
	error conditions encountered.
Errors	Displays error conditions encountered,
	error codes, and the problem
	description.
Help	Describes the test and any requirements
	for running the test.
Configuration	Displays your hardware configuration
	for the selected device.
	The Dell Diagnostics obtains
	configuration information for all
	devices from system setup, memory, and
	various internal tests, and it displays
	the information in the device list in
	the left pane of the screen. The device
	list may not display the names of all
	the components installed on your
	computer or all devices attached to
	your computer.
Parameters	Allows you to customize the test by
	changing the test settings.

Troubleshooting

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