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Dell DT549, PP22X owner manual External keyboard problems

Models: PP22X DT549

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Dell Support Center	104
Dell Support 3	104
DellConnect	105
Network Assistant	106
PC TuneUp	106
PC CheckUp	106
Drive Problems	107
Optical drive problems	107
Hard drive problems	108
E-Mail, Modem, and Internet Problems	109
Error Messages	110
ExpressCard Problems	115
IEEE 1394 Device Problems	116
Keyboard Problems	116
External keyboard problems	116
Unexpected characters	117
Lockups and Software Problems	118
The computer does not start	118
The computer stops responding	118
A program stops responding or
crashes repeatedly	118
A program is designed for an earlier
Microsoft® Windows® operating system	118
A solid blue screen appears	119
Dell MediaDirect problems	119
Other software problems	120
Memory Problems	120

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Contents

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Dell DT549, PP22X owner manual External keyboard problems

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m February 2008 P/N DT549 Contents Using the Keyboard and Touch Pad Using a Battery Battery Performance Using the Memory Card Reader Securing Your Computer External keyboard problems 121 Adding and Replacing Parts 137Dell QuickSet Features Traveling With Your Computer Technical Support and Customer Service Glossary Contents Finding Information Drivers and Utilities MediaSetup Diagram Site Dell Support Utility Operating System Media Finding Information Determining Your Computer’s Configuration About Your ComputerFront View Keyboard status lights V I C E S T a T U S L I G H T S About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View Right Side View Eject button Optical drive Audio connectors Connects video devices, such as a monitor USB connector Back ViewD E M C O N N E C T O R RJ Bottom View Air vents Hard drive About Your ComputerAbout Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Windows Easy Transfer Setting Up a PrinterTransferring Information to a New Computer Connecting a USB Printer Printer CablePower Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersKey Combinations Using the Keyboard and Touch PadNumeric Keypad Power Management Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Dell QuickSet Key CombinationsTouch Pad Customizing the Touch Pad Setting Display Resolution and Refresh Rate Using the DisplayAdjusting Brightness Using the Display Using a Battery Battery PerformanceChecking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Battery Meter Charge GaugeConfiguring Power Management Settings Conserving Battery PowerLow-Battery Warning Charging the Battery Using the Sleep Power StateReplacing the Battery To remove the batteryStoring a Battery Using a Battery Using Multimedia Playing MediaCD player includes the following basic buttons DVD player includes the following basic buttonsPlaying Media Using Dell Travel Remote How to Copy a CD, DVD, or BD Copying CD, DVD, and Blu-ray Disc BD MediaUsing Blank CD, DVD, and BD Media To copy the CD, DVD, or BDHelpful Tips DVD-Writable DrivesAdjusting the Volume Adjusting the Picture Using Dell MediaDirectConnecting Your Computer to a TV or Audio Device Connector Video and Standard Audio Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video adapter Component video adapter Component Video and S/PDIF Digital Audio Standard audio cable Component video cable Enabling the Display Settings for a TV Using ExpressCards ExpressCard BlanksInstalling an ExpressCard Removing an ExpressCard or Blank Using ExpressCards Memory Card Blanks Using the Memory Card ReaderInstalling a Memory Card Removing a Memory Card or Blank Setting Up and Using Networks Connecting a Network or Broadband Modem CableSetting Up a Network Wireless Local Area NetworkChecking Your Wireless Network Card What You Need to Establish a Wlan ConnectionSetting Up and Using Networks Connecting to a Wlan Page Mobile Broadband or Wireless Wide Area Network Connecting to a Mobile Broadband Network Checking Your Dell Mobile Broadband CardEnabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network Locator Security Cable Lock PasswordsSecuring Your Computer Securing Your Computer If Your Computer is Lost or Stolen Securing Your Computer Dell Diagnostics TroubleshootingDell Technical Update Service Press and hold the Fn key while powering the computer on During the assessment, answer any questions that appear101 102 103 Dell Support Center Dell SupportDellConnect 105Network Assistant PC TuneUpPC CheckUp 106Drive Problems Optical drive problemsHardware Problems in the Windows Vista Operating System on Problems writing to a CD-RW, DVD+/-RW, or BD-RE driveHard drive problems Mail, Modem, and Internet Problems 109Error Messages 110Do not use these characters in filenames 111112 113 114 ExpressCard Problems Drive and try againContact the ExpressCard manufacturer 115External keyboard problems Ieee 1394 Device ProblemsKeyboard Problems Unexpected characters 117Lockups and Software Problems Computer does not startComputer stops responding Program stops responding or crashes repeatedlyDell MediaDirect problems Menu to access Dell MediaDirect HelpSolid blue screen appears 119Memory Problems Other software problems121 Network ProblemsRun the Dell Diagnostics see Dell Diagnostics on Power Problems Mobile Broadband Wireless Wide Area Network Wwan123 124 Printer ProblemsScanner Problems No sound from external speakers Sound and Speaker ProblemsNo sound from integrated speakers Touch Pad or Mouse Problems No sound from headphones127 Video and Display ProblemsIf the display is blank If the display is difficult to read Glare, which can cause poor picture qualityWhat is a Driver? DriversIf only part of the display is readable 129130 Reinstalling Drivers and UtilitiesIdentifying Drivers 131 Manually Reinstalling Drivers 133 You can restore your operating system in the following waysRestoring Your Operating System Using Windows Vista System Restore 135 Troubleshooting Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Hard Drive 139Removing the Hard Drive 140Replacing the Hard Drive 141Removing the Optical Drive Optical DriveReturning a Hard Drive to Dell 143 Hinge CoverReplacing the Optical Drive Removing the Hinge Cover Replacing the Hinge CoverKeyboard Removing the KeyboardLift and remove the keyboard 145Replacing the Keyboard 146147 MemoryReplace the four screws on the top of the keyboard Removing the Dimm a Memory Module Replacing the Dimm a Memory Module 149Removing the Dimm B Memory Module 150151 Replacing the Dimm B Memory Module Subscriber Identity Module 153Wireless Mini Cards Removing a Wlan Card 155Disconnect the antenna cables from the Wlan card Replacing a Wlan Card 157Removing a Mobile Broadband or Wwan Card Disconnect the two antenna cables from the Wwan card 159Replacing a Wwan Card Removing a Wpan Card 161Removing the FCM Flash Cache ModuleReplacing a Wpan Card Replacing the FCM 163Internal Card With Bluetooth Wireless Technology Removing the Card165 Coin-Cell BatteryReplacing the Card Slide the battery out of the mylar sleeve Removing the Coin-Cell BatteryReplacing the Coin-Cell Battery Dell QuickSet Features 167168 Traveling With Your Computer Identifying Your ComputerPacking the Computer 169170 Travel TipsTraveling by Air 171 Getting HelpObtaining Assistance Technical Support and Customer Service DellConnect Online Services173 AutoTech ServiceAutomated Order-Status Service Problems With Your Order Before You Call 175176 Contacting Dell 177178 Specifications 179180 181 USB182 Lvds183 WXGA+184 185 186 187 Using the System Setup ProgramAppendix Viewing the System Setup Screen System Setup ScreenCommonly Used Options Diskette Drive Internal HDD 188USB Storage Device CD/DVD/CD-RW drive Modular bay HDD 189Cleaning Your Computer Computer, Keyboard, and Display191 Touch PadMouse 192 Dell Technical Support Policy U.S. OnlyMedia Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class BMacrovision Product Notice 194Glossary 195196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 Index 213Index End User License Agreement Icons Ergonomics information 215Index 217 Index 219 220