Using the Hardware Troubleshooter Tool | Dell NY105 guide

If instructed to navigate to the driver files, click the media directory on the driver information window to display the files associated with that driver.

Manually Reinstalling Drivers

After extracting the driver files to your hard drive as described in the previous section, reinstall the drivers:

Microsoft Windows XP

1Click Start→My Computer→Properties→Hardware→Device Manager.

2Double-click the type of device for which you are installing the driver (for example, Audio or Video).

3Double-click the name of the device for which you are installing the driver.

4Click the Driver tab→Update Driver.

5Click Install from a list or specific location (Advanced)→Next.

6Click Browse and browse to the location to which you previously copied the driver files.

7When the name of the appropriate driver appears, click Next.

8Click Finish and restart your computer.

Microsoft Windows Vista

1Click the Windows Vista start button, , and right-click Computer.

2Click Properties→Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Double-click the type of device for which you are installing the driver (for example, Audio or Video).

4Double-click the name of the device for which you are installing the driver.

5Click the Driver tab→Update Driver→Browse my computer for driver software.

6Click Browse and browse to the location to which you previously copied the driver files.

7When the name of the appropriate driver appears, click the name of the driver→OK→Next.

8Click Finish and restart your computer.

Using the Hardware Troubleshooter Tool

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

Microsoft Windows XP

1Click Start→Help and Support.

2Type hardware troubleshooter in the search field and press <Enter> to start the search.

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Reinstalling Software

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Dell NY105 manual Using the Hardware Troubleshooter Tool, Microsoft Windows XP

Contents

User’s Guide W . d e l l . c o m s u p p o r t . d e l l . c o m Model PP18L August NY105 Contents Configuring Power Management Settings Setting Display Resolution and Refresh RateSwapping Primary and Secondary Displays Contents Microsoft Windows Logo Key Functions What You Need to Establish a Wlan Connection Connecting a Network or Broadband Modem CableMobile Broadband or Wireless Wide Area Network Using a Primary or System Password Starting the Dell Diagnostics From Your Hard Drive Contents Mobile Broadband Wireless Wide Area Network Ensuring Sufficient Power for Your ComputerDouble-Clicking the Dell Support Icon If you hear an unfamiliar scraping or grinding sound Using the Hardware Troubleshooter Tool 104 Using Microsoft Windows System Restore 105If only part of the display is readable 101 Internal Card With Bluetooth Wireless Technology 113 Wireless Local Area Network Wlan Card 120109 Before Working Inside Your Computer 110 Technical Support and Customer Service 143 Returning Items for Warranty Repair or Credit 145143 144 Finding Information Finding InformationSupport.dell.com These labels are located on your computer Dell Support Website support.dell.com To view Dell QuickSet Help, right-click the QuickSet Icon in the Microsoft Windows taskbarFor more information on Dell QuickSet, see Dell QuickSet on About Your Computer About Your ComputerFront View V I C E S T a T U S L I G H T S Solid orange The battery charge is critically low Y B O a R D S T a T U S L I G H T S Left Side View Flashing yellow Error Right Side View Back View T W O R K C O N N E C T O R RJ Connects USB devices, such as a mouse, keyboard, or printer About Your Computer Bottom View About Your Computer Transferring Information to a New Computer Microsoft Windows XPTo prepare the new computer for the file transfer Transferring Information to a New Computer Click Finished and restart the new computer Microsoft Windows Vista Easy Transfer Cable for Windows Vista Transferring Information to a New Computer Using a Battery Using a BatteryBattery Performance Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charge Gauge Check the Battery Health Conserving Battery PowerLow-Battery Warning Hibernate Mode Power Management ModesStandby and Sleep Mode Accessing Power Options Properties Configuring Power Management SettingsCharging the Battery Replacing the Battery Storing a Battery Battery Errors Using a Battery Using the Keyboard Using the KeyboardNumeric Keypad Key Combinations Battery Power ManagementDisplay Functions Microsoft Windows Logo Key Functions Touch Pad Changing the Track Stick Cap Customizing the Touch Pad and Track Stick Using the Display Adjusting BrightnessUsing the Ambient Light Sensor Using the Display Switching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Swapping Primary and Secondary Displays Setting Up and Using Networks Setting Up and Using NetworksConnecting a Network or Broadband Modem Cable Wireless Local Area Network Checking Your Wireless Network CardWhat You Need to Establish a Wlan Connection Click Next, and then follow the instructions in the wizard Right-clickWireless Network Connection Click Properties Connecting to a Wlan Setting Up and Using Networks Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network Locator Microsoft Windows Firewall Setting Up and Using Networks Setting Up and Using Networks Playing Media Using MultimediaUsing Multimedia Copying Media DVD player includes the following basic buttons How to Copy Media Using Blank Media Helpful Tips Media Type Read Write Rewritable Microsoft Windows XP Operating System Adjusting the VolumeAdjusting the Picture Microsoft Windows Vista Operating System Using Cards Card Types PC Card Installing a PC Card or ExpressCardExtended Cards Removing a Card or Blank Using Cards Securing Your Computer Security Cable LockSmart Card Securing Your Computer Installing a Smart Card About Smart Cards Passwords About Passwords Using a Primary or System Password Using an Administrator Password Using a Hard Drive Password Trusted Platform Module TPM Enabling the TPM Feature Enable the TPM feature see Enabling the TPM Feature onSecurity Management Software Activating the Security Management Software If Your Computer Is Lost or Stolen Using the Security Management SoftwareComputer Tracking Software Securing Your Computer Troubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell Diagnostics Troubleshooting Tab Function Dell Diagnostics Main MenuOption Function Clicking the Dell Support Icon Accessing the Dell Support UtilityDell Support Utility Double-Clicking the Dell Support Icon Drive ProblemsMedia drive problems Mail, Modem, and Internet Problems Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Click the Tools tab Click the Start button and click Control Panel Error Messages Troubleshooting Select the program you want to remove Ieee 1394 Device Problems Keyboard Problems External Keyboard problems Lockups and Software Problems Unexpected charactersComputer does not start up Computer stops responding Memory Problems Other software problemsSolid blue screen appears Follow the instructions on the screen Network Problems Wireless Local Area Network WlanMobile Broadband Wireless Wide Area Network General Icon on the Windows PC Card ProblemsWindows taskbar. Ensure that the card is listed Power Problems Docking Power Considerations Printer ProblemsEnsuring Sufficient Power for Your Computer Scanner Problems Sound and Speaker ProblemsNo sound from integrated speakers If your scanner is listed, Windows recognizes the scanner Touch Pad or Mouse Problems No sound from headphonesNo sound from external speakers Shut down the computer Disconnect the mouse If the display is difficult to read Video and Display ProblemsIf the display is blank Click the Start button and then click Control Panel If only part of the display is readablePicture quality System Setup Program Viewing the System Setup ScreensSystem Setup Program Overview Commonly Used Options System Setup ScreensChanging the Boot Sequence Changing COM Ports Performing a One-Time BootChanging Printer Modes 100 Reinstalling Software What Is a Driver?Drivers Identifying Drivers Microsoft Windows XP Reinstalling Drivers and Utilities102 103 Microsoft Windows Vista Using the Hardware Troubleshooter Tool Microsoft Windows XP Using Microsoft Windows System Restore Restoring Your Operating SystemMicrosoft Windows Vista Click Next and follow the remaining on-screen prompts Using the Operating System Media To reinstall Windows, you need the following items 107 108 Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Hinge Cover Keyboard111 Hinge cover Plastic scribe Screws Keyboard tabs Palm rest Pull-tab Card cable Metal tab Internal Card With Bluetooth Wireless Technology113 Coin-Cell Battery 115 Battery connector Coin-cell battery MylarMemory Memory module Dimm a 2 securing clips Securing clips 2 per connector 117 Memory module cover 119 Wlan card Wireless Local Area Network Wlan Card120 121 Mobile Broadband Card 123 Mobile Broadband card Mobile Broadband card 2 metal securing tabs Subscriber Identity Module SIM Card 125 Hard Drive SIM card Metal brackets 127 Screws Hard drive Media Bay FCM Flash Cache ModuleRemoving Media Bay Devices Optical drive FCM card Antenna cables Lift the card out of its connector129 130 FCM card Dell QuickSet Dell QuickSet131 132 Traveling With Your Computer Identifying Your ComputerPacking the Computer Attach a name tag or business card to the computer Travel Tips Traveling by Air Core Specifications135 136 137 Memory 138 Keycaps Reduced under certain power-intensive Information on battery life139 Conditions Technology 140Cmos active capacitive pixel-sensing 141 Specifications Technical Support and Customer Service Getting HelpObtaining Assistance 143 DellConnect Online Services Problems With Your Order AutoTech ServiceAutomated Order-Status Service 145 Before You Call 147 Contacting DellFor customers in the United States, call 800-WWW-DELL Visit support.dell.com Cleaning Your Computer AppendixComputer, Keyboard, and Display Touch Pad CDs and DVDs MouseFloppy Drive 151 FCC Notice U.S. OnlyFCC Class B Macrovision Product Notice ALS ambient light sensor Glossary153 154 155 To bypass the processor Docking device See APR 156 157 158 159 160 161 For this program 162