Reinstalling Drivers and Utilities, 102 | Dell NY105 specification

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

Scroll down the list to see if any device has an exclamation point (a yellow circle with a "!") on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 102).

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Installing Drivers in the Correct Order

Microsoft Windows XP (with service pack 2 and later) does not require a system driver installation order. However, the following order preference works best.

NOTE: The list below is a general overview of Dell desktop and portable systems. Actual system configurations may vary.

•Desktop System Software (DSS) or Notebook System Software (NSS) - A compilation of critical Microsoft updates.

•Intel Chipset - Helps Windows control system board components and controllers.

•Video Card - Enhances video performance.

•Network Interface Card (NIC) - Enables and enhances the network controller.

•Sound Card - Enables and enhances the audio controller.

•Modem - Enables and enhances the modem.

•Wireless Network Card - Enables and enhances the wireless network controller.

•BlueTooth® Module - Enables and enhances the Bluetooth controller.

•PCMCIA/Smartcard controller - Enables and enhances the PCMCIA/SmartCard controller.

•Touch Pad/Track Stick/Pointer - Enhances the pointing device features.

•Other - Other devices and peripherals such as printers and digital cameras that are connected to the computer.

Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.

Microsoft Windows XP

1Click Start→My Computer→Properties→Hardware→Device Manager.

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Reinstalling Software

Image 102

Dell NY105 manual Reinstalling Drivers and Utilities, 102, Microsoft Windows XP

Contents

User’s Guide W . d e l l . c o m s u p p o r t . d e l l . c o m Model PP18L August NY105 Contents Swapping Primary and Secondary Displays Contents Configuring Power Management SettingsSetting Display Resolution and Refresh Rate Microsoft Windows Logo Key Functions Connecting a Network or Broadband Modem Cable Mobile Broadband or Wireless Wide Area NetworkWhat You Need to Establish a Wlan Connection Using a Primary or System Password Starting the Dell Diagnostics From Your Hard Drive Contents Double-Clicking the Dell Support Icon Mobile Broadband Wireless Wide Area NetworkEnsuring Sufficient Power for Your Computer If you hear an unfamiliar scraping or grinding sound If only part of the display is readable Using the Hardware Troubleshooter Tool 104Using Microsoft Windows System Restore 105 101 109 Internal Card With Bluetooth Wireless Technology 113Wireless Local Area Network Wlan Card 120 Before Working Inside Your Computer 110 143 Technical Support and Customer Service 143Returning Items for Warranty Repair or Credit 145 144 Finding Information Support.dell.comFinding Information These labels are located on your computer Dell Support Website support.dell.com For more information on Dell QuickSet, see Dell To view Dell QuickSet Help, right-click the QuickSetIcon in the Microsoft Windows taskbar QuickSet on About Your Computer Front ViewAbout Your Computer V I C E S T a T U S L I G H T S Solid orange The battery charge is critically low Y B O a R D S T a T U S L I G H T S Left Side View Flashing yellow Error Right Side View Back View T W O R K C O N N E C T O R RJ Connects USB devices, such as a mouse, keyboard, or printer About Your Computer Bottom View About Your Computer To prepare the new computer for the file transfer Transferring Information to a New ComputerMicrosoft Windows XP Transferring Information to a New Computer Click Finished and restart the new computer Microsoft Windows Vista Easy Transfer Cable for Windows Vista Transferring Information to a New Computer Using a Battery Battery PerformanceUsing a Battery Microsoft Windows Power Meter Checking the Battery ChargeDell QuickSet Battery Meter Charge Gauge Conserving Battery Power Low-Battery WarningCheck the Battery Health Power Management Modes Standby and Sleep ModeHibernate Mode Configuring Power Management Settings Charging the BatteryAccessing Power Options Properties Replacing the Battery Storing a Battery Battery Errors Using a Battery Numeric Keypad Using the KeyboardUsing the Keyboard Key Combinations Display Functions BatteryPower Management Microsoft Windows Logo Key Functions Touch Pad Changing the Track Stick Cap Customizing the Touch Pad and Track Stick Using the Ambient Light Sensor Using the DisplayAdjusting Brightness Using the Display Switching the Video Image Setting Display Resolution and Refresh Rate Dual Independent Display Mode Swapping Primary and Secondary Displays Setting Up and Using Networks Connecting a Network or Broadband Modem CableSetting Up and Using Networks What You Need to Establish a Wlan Connection Wireless Local Area NetworkChecking Your Wireless Network Card Click Next, and then follow the instructions in the wizard Right-clickWireless Network Connection Click Properties Connecting to a Wlan Setting Up and Using Networks Mobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Connecting to a Mobile Broadband Network Enabling/Disabling the Dell Mobile Broadband Card Dell Wi-Fi Catcher Network Locator Microsoft Windows Firewall Setting Up and Using Networks Setting Up and Using Networks Using Multimedia Using MultimediaPlaying Media Copying Media DVD player includes the following basic buttons How to Copy Media Using Blank Media Helpful Tips Media Type Read Write Rewritable Adjusting the Volume Adjusting the PictureMicrosoft Windows XP Operating System Microsoft Windows Vista Operating System Using Cards Card Types Installing a PC Card or ExpressCard Extended CardsPC Card Removing a Card or Blank Using Cards Smart Card Securing Your ComputerSecurity Cable Lock Securing Your Computer Installing a Smart Card About Smart Cards Passwords About Passwords Using a Primary or System Password Using an Administrator Password Using a Hard Drive Password Trusted Platform Module TPM Security Management Software Enabling the TPM FeatureEnable the TPM feature see Enabling the TPM Feature on Activating the Security Management Software Using the Security Management Software Computer Tracking SoftwareIf Your Computer Is Lost or Stolen Securing Your Computer Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell Diagnostics Troubleshooting Dell Diagnostics Main Menu Option FunctionTab Function Accessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Drive Problems Media drive problemsDouble-Clicking the Dell Support Icon If you hear an unfamiliar scraping or grinding sound Mail, Modem, and Internet ProblemsHard drive problems Click the Tools tab Click the Start button and click Control Panel Error Messages Troubleshooting Select the program you want to remove Ieee 1394 Device Problems Keyboard Problems External Keyboard problems Computer does not start up Lockups and Software ProblemsUnexpected characters Computer stops responding Solid blue screen appears Memory ProblemsOther software problems Follow the instructions on the screen Mobile Broadband Wireless Wide Area Network Network ProblemsWireless Local Area Network Wlan General PC Card Problems Windows taskbar. Ensure that the card is listedIcon on the Windows Power Problems Printer Problems Ensuring Sufficient Power for Your ComputerDocking Power Considerations No sound from integrated speakers Scanner ProblemsSound and Speaker Problems If your scanner is listed, Windows recognizes the scanner No sound from external speakers Touch Pad or Mouse ProblemsNo sound from headphones Shut down the computer Disconnect the mouse Video and Display Problems If the display is blankIf the display is difficult to read If only part of the display is readable Picture qualityClick the Start button and then click Control Panel System Setup Program System Setup ProgramViewing the System Setup Screens Overview System Setup Screens Changing the Boot SequenceCommonly Used Options Performing a One-Time Boot Changing Printer ModesChanging COM Ports 100 Drivers Reinstalling SoftwareWhat Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities 102Microsoft Windows XP 103 Microsoft Windows Vista Using the Hardware Troubleshooter Tool Microsoft Windows XP Microsoft Windows Vista Using Microsoft Windows System RestoreRestoring Your Operating System Click Next and follow the remaining on-screen prompts Using the Operating System Media To reinstall Windows, you need the following items 107 108 Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer 111 Hinge CoverKeyboard Hinge cover Plastic scribe Screws Keyboard tabs Palm rest Pull-tab Internal Card With Bluetooth Wireless Technology 113Card cable Metal tab Coin-Cell Battery Battery connector Coin-cell battery Mylar Memory115 Memory module Dimm a 2 securing clips Securing clips 2 per connector 117 Memory module cover 119 Wireless Local Area Network Wlan Card 120Wlan card 121 Mobile Broadband Card 123 Mobile Broadband card Mobile Broadband card 2 metal securing tabs Subscriber Identity Module SIM Card 125 Hard Drive SIM card Metal brackets 127 Screws Hard drive Removing Media Bay Devices Media BayFCM Flash Cache Module Optical drive Lift the card out of its connector 129FCM card Antenna cables 130 FCM card Dell QuickSet 131Dell QuickSet 132 Packing the Computer Traveling With Your ComputerIdentifying Your Computer Attach a name tag or business card to the computer Travel Tips Traveling by Air Specifications 135Core 136 137 Memory 138 Keycaps 139 Reduced under certain power-intensiveInformation on battery life Conditions 140 Cmos active capacitive pixel-sensingTechnology 141 Specifications Obtaining Assistance Technical Support and Customer ServiceGetting Help 143 DellConnect Online Services Automated Order-Status Service Problems With Your OrderAutoTech Service 145 Before You Call Contacting Dell For customers in the United States, call 800-WWW-DELL147 Visit support.dell.com Computer, Keyboard, and Display Cleaning Your ComputerAppendix Touch Pad Mouse Floppy DriveCDs and DVDs FCC Notice U.S. Only FCC Class B151 Macrovision Product Notice Glossary 153ALS ambient light sensor 154 155 To bypass the processor Docking device See APR 156 157 158 159 160 161 For this program 162