4Click Remove or Change/Remove and follow the prompts on the screen.

5See the program documentation for installation instructions.

S E C T O R N O T F O U N D The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. For instructions, access the Help and Support Center (click StartHelp and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.

S E E K E R R O R The operating system cannot find a specific track on the hard drive.

S H U T D O W N F A I L U R E A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).

TI M E - O F - D A Y C L O C K L O S T P O W E R System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program. If the message reappears, contact Dell (see "Obtaining Assistance" on page 143).

TI M E - O F - D A Y C L O C K S T O P P E D The reserve battery that supports the system configuration settings may require replacement (see "Coin-Cell Battery" on page 114).

TI M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M The time or date stored in the system

setup program does not match the system clock. Correct the settings for the Date and Time options (see "System Setup Program" on page 97).

TI M E R C H I P C O U N T E R 2 F A I L E D A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).

U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 75).

X :\ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y Insert a disk into the drive and try again.

WA R N I N G : B A T T E R Y I S C R I T I C A L L Y L O W The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the computer.

IEEE 1394 Device Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 147) as you complete these checks.

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

E N S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S

1Click the Start button and click Control Panel.

2Click Printers and Other Hardware.

Troubleshooting

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