Topcom 6000 manual Troubleshooting, Problem Possible Cause

E N G L I S H

Troubleshooting

Check www.topcom.net for more information.

PROBLEM	POSSIBLE CAUSE
My Webtalker	• The software needs to be updated
does not work	to the latest version.
I cannot sign in to	• Skype does not accept your Skype
Skype	name and/or password.
Screen displays:	• The Ethernet cable is not connected.
“Network connection
lost” and the base
station light
indicator is blinking
slowly
I cannot make a	• The Ethernet cable is not connected.
Skype call
	• The router or the modem is not
	turned on.
	• The base station cannot retrieve the.
	IP address
	• You are not signed in as a Skype user.
No display	• The batteries are discharged.

34T R O U B L E S H O O T I N G