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1If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. Ensure the computer is connected to a known good electrical outlet.
2Turn on (or restart) your computer.
3Diagnostics can be invoked one of two ways:
•When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
NOTE: Before attempting option B, the computer must be powered down completely.
•Press and hold the <Fn> key while powering the computer on.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.
The computer runs the
•During the assessment, answer any questions that appear.
•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <N>; to continue to the next test, press <Y>; to retest the component that failed, press <R>.
•If failures are detected during the
If the
Booting Dell Diagnostic Utility Partition. Press any key to continue.
4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Starting the Dell Diagnostics from the Drivers and Utilities Media
1Insert the Drivers and Utilities media.
2Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.
NOTE: The next steps change the boot sequence for one time only. On the next
3When the boot device list appears, highlight IDE
4Select the Boot from
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