Resolving Software and Hardware Incompatibilities, 110 | Dell PD598

7Click the Install button (if present) to begin installing the driver or utility. At the welcome screen, follow the screen prompts to complete the installation.

If no Install button is present, automatic installation is not an option. For installation instructions, either see the appropriate instructions in the following subsections, or click Extract, follow the extracting instructions, and then read the readme file.

If instructed to navigate to the driver files, click the CD directory on the driver information window to display the files associated with that driver.

Manually Reinstalling Drivers

1After extracting the driver files to your hard drive as described in the previous section, click the Start button and right-click My Computer.

2Click Properties.

3Click the Hardware tab and click Device Manager.

4Double-click the type of device for which you are installing the driver (for example, Modems or

Infrared devices).

5Double-click the name of the device for which you are installing the driver.

6Click the Driver tab and click Update Driver.

7Click Install from a list or specific location (Advanced) and click Next.

8Click Browse and browse to the location to which you previously copied the driver files.

9When the name of the appropriate driver appears, click Next.

10Click Finish and restart your computer.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

1Click the Start button and click Help and Support.

2Type hardware troubleshooter in the Search field and click the arrow to start the search.

3Click Hardware Troubleshooter in the Search Results list.

4In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.

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Troubleshooting

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Dell PD598 Resolving Software and Hardware Incompatibilities, Manually Reinstalling Drivers, Infrared devices, 110

Contents

Dell Inspiron 9400/E1705 W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Wireless Networking and Bluetooth WirelessConfiguring Power Management Settings Using CDs, DVDs, and Other Multimedia Composite Video and S/PDIF Digital Audio Physically Connecting to a Network or Broadband Modem What You Need to Establish a Wlan Connection If You Hear an Unfamiliar Scraping or Grinding Sound Starting the Dell Diagnostics From Your Hard DriveDouble-Clicking the Dell Support Icon Program Stops Responding or Crashes Repeatedly Before Working Inside Your Computer 118 Contents Ensuring Sufficient Power for Your Computer 104Using Microsoft Windows XP System Restore 111 102 119 Internal Card With Bluetooth Wireless Technology 133Returning Items for Warranty Repair or Credit 147 121 151 149150 152 Support.dell.com Warranty informationFinding Information Setup Diagram How to use Windows XP Segment, and enter your Service TagConfiguration Software upgrades and troubleshooting hints Click the topic that describes your problem QuickSet How to reinstall my operating systemWizard, hotkeys, and other items controlled by Dell With your computer Tour of Your Computer Determining Your Computer’s ConfigurationTour of Your Computer Front View Tour of Your Computer Tour of Your Computer Lights located above the keyboard indicate the following Left Side View Right Side View D I O C O N N E C T O R S Back View Connect USB devices, such as a mouse, keyboard, or printer Connects an external VGA-compatible monitor Tour of Your Computer Bottom View Tour of Your Computer Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your Computer Transferring Information to a New Computer If you have a CD, click Use the CD I got from an ISP Transfer Data to the New Computer Prepare the New Computer for the File TransferCopy Data From the Old Computer Create a Wizard Disk Next Printer Cable Setting Up a PrinterConnecting a USB Printer Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Setting Up Your Computer Switching the Video Image Using the DisplayAdjusting Brightness Using the Display Display Setting Display ResolutionUnder Pick a category, click Appearance and Themes Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Opens the Search Results-Computer dialog box Speaker FunctionsMicrosoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Using a Battery Using a BatteryBattery Performance Microsoft Windows Power Meter Checking the Battery ChargeDell QuickSet Battery Meter Check the Battery Charge Low-Battery Warning Conserving Battery PowerPower Management Modes Standby Mode Hibernate Mode Replacing the Battery Configuring Power Management SettingsCharging the Battery Storing a Battery Dell QuickSet Features Dell QuickSet Features Dell QuickSet Features Playing CDs or DVDs Using CDs, DVDs, and Other MultimediaUsing CDs, DVDs, and Other Multimedia Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Helpful Tips Media Type Read Write Rewritable If the Computer Is Off or in Hibernate Mode Using Dell Media Experience and Dell MediaDirectIf the Computer Is On or in Standby Mode Connecting Your Computer to a TV or Audio Device Dell MediaDirect and Dell Media Experience Help Using CDs, DVDs, and Other Multimedia Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Video cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Using CDs, DVDs, and Other Multimedia Component Video and S/PDIF Digital Audio Component video adapter 2 S/PDIF digital audio cable Setting Up the Cyberlink CL Headphones Click Advanced CL Headphone optionVideo Controller Using Cards Using CardsInstalling an ExpressCard ExpressCards Supported and Unsupported Card Comparison Removing an ExpressCard or Blank Installing a Media Memory Card Media Memory Cards Removing a Media Memory Card Information Guide Using Cards Setting Up a Home and Office Network Setting Up a Home and Office NetworkPhysically Connecting to a Network or Broadband Modem Checking Your Wireless Network Card Network Setup WizardWireless Local Area Network Wlan Click Checklist for creating a network Setting Up a New Wlan Connecting to a Wireless Local Area Network Under Pick a Help topic, click Dell User and System Guides Determining the Wireless Network Device ManagerCompleting the Connection to the Wlan Mobile Broadband or Wireless Wide Area Network Enabling/Disabling the Wireless Network Card Connecting to a Mobile Broadband Network Checking Your Mobile Broadband Card Click the Start button, point to All Programs→ Dell Wireless Internet Connection Firewall Security Cable Lock PasswordsSecuring Your Computer Securing Your Computer Computer Tracking Software If Your Computer Is Lost or Stolen Dell Diagnostics TroubleshootingDell Technical Update Service When to Use the Dell Diagnostics Troubleshooting Tab Function Dell Diagnostics Main MenuOption Function Dell Support Utility Accessing the Dell Support UtilityClick Dell Support and point to Dell Support Settings Clicking the Dell Support Icon Drive ProblemsCD and DVD Drive Problems Double-Clicking the Dell Support Icon Problems Writing to a CD/DVD-RW Drive Mail, Modem, and Internet ProblemsHard Drive Problems If You Hear an Unfamiliar Scraping or Grinding Sound E a D I F F E R E N T T E L E P H O N E L I N E Error Messages Troubleshooting Click Add or Remove Programs Ieee 1394 Device Problems Click Printers and Other Hardware Unexpected Characters Keyboard ProblemsExternal Keyboard Problems Computer Stops Responding Lockups and Software ProblemsComputer Does Not Start Up Program Stops Responding or Crashes Repeatedly 100 Dell MediaDirect ProblemsOther Software Problems General Memory ProblemsNetwork Problems Mobile Broadband Network ExpressCard Problems 102 Power Problems 103 Ensuring Sufficient Power for Your Computer Printer ProblemsScanner Problems 104 No Sound From External Speakers Sound and Speaker ProblemsNo Sound From Integrated Speakers 105 No Sound From Headphones Touch Pad or Mouse ProblemsVideo and Display Problems If the Display Is Blank Click Appearance and Themes If the Display Is Difficult to ReadIf Only Part of the Display is Readable 107 Drivers What Is a Driver?Reinstalling Drivers and Utilities Identifying Drivers Click Roll Back Driver Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD 109 Infrared devices Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Click Hardware Troubleshooter in the Search Results list Restoring Your Operating System Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring the Computer to an Earlier Operating State Click Performance and Maintenance Using Dell PC Restore by SymantecUndoing the Last System Restore Click the System Restore tab Removing Dell PC Restore 113 Before You Begin Using the Operating System CDReinstalling Windows XP 114 115 116 Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer 118 Hard Drive 119 120 121 MemoryReturning a Hard Drive to Dell 122 123 Modem 124 Mini-Card 125 126 127 128 Hinge Cover 129 130 Keyboard 131 Coin-Cell Battery 132 133 Internal Card With Bluetooth Wireless TechnologyOptical Drive 134 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 135 136 Travel TipsTraveling by Air Specifications 137 Memory Ports and Connectors138 In-1 media memory card reader 139 Internal 140Audio External 141 142 143 Weight varies depending onConfiguration of system Physical 144 Operating Storage Obtaining Assistance Online ServicesGetting Help 145 Support Service AutoTech ServiceAutomated Order-Status Service 146 147 Problems With Your OrderBefore You Call Diagnostics Checklist 148 System Setup Screen Using the System Setup ProgramViewing the System Setup Screens Appendix Commonly Used Options Changing the Boot SequencePerforming a One-Time Boot 150 Touch Pad Cleaning Your ComputerComputer, Keyboard, and Display CDs and DVDs 152 FCC Notices U.S. OnlyFCC Class B Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsMacrovision Product Notice 153 Definition of Third-Party Software and Peripherals 154 Toll-free Contacting Dell155 Contacting Dell 156 51 481 1570800 90 604 633 980-9-15-3978 158592 818 159 160 161 162 163 164 165 166 011 709 16702 5441 011 706 168 Toll-free 1800 0600 169Toll-free 1800 0060 Toll-free 1800 006 01344 373 1700870 366 01344 860 171 8001-3605 172 Glossary Glossary173 174 175 176 177 178 NIC See network adapter 179 180 181 182 Index Index183 See hard drive 184 185 Screen. See monitor, display 186 187 188