Troubleshooting 97
SEEK ERROR —The operating system cannot find a specific track on the hard drive.
SHUTDOWN FAILURE —A chip on the system board may be malfunctioning. Run the System Set tests in
the Dell Diagnostics. See "Dell Diagnostics" on page87.
TIME-OF-DAY CLOCK LOST POWER —System configuration settings are corrupted. Connect your computer
to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the
system setup program (see "Using the System Setup Program" on page149). Then immediately exit the
program. If the message reappears, contact Dell. See "Contacting Dell" on page155.
TIME-OF-DAY CLOCK STOPPED —The reserve battery that supports the system configuration settings may
need to be replaced. Contact Dell. See "Contacting Dell" on page155.
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM —The time or date stored in the system
setup program does not match the system clock. Correct the settings for the Date and Time options. See
"Using the System Setup Program" on page149.
TIMER CHIP COUNTER 2 FAILED —A chip on the system board may be malfunctioning. Run the System
Set tests in the Dell Diagnostics. See "Dell Diagnostics" on page87.
UNEXPECTED INTERRUPT IN PROTECTED MODE —The keyboard controller may be malfunctioning, or a
memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the
Dell Diagnostics. See "Dell Diagnostics" on page 87.
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY —Insert a disk into the drive and try again.
WARNING: BATTERY IS CRITICALLY LOW —The battery is running out of charge. Replace the battery, or
connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the
computer.
IEEE 1394 Device Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —
1
Click the
Start
button and click
Control Panel
.
2
Click
Printers and Other Hardware
.
If your IEEE 1394 device is listed, Windows recognizes the device.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE —Contact Dell (
see "Contacting Dell"
on page 155)
.
IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —Contact the IEEE 1394
device manufacturer.
ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR
PD598a01.book Page 97 Monday, February 6, 2006 2:24 PM