116 | Dell PD598 instruction

116

Troubleshooting

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Dell PD598 owner manual 116

Contents

Dell Inspiron 9400/E1705 W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Wireless Networking and Bluetooth WirelessConfiguring Power Management Settings Using CDs, DVDs, and Other Multimedia Composite Video and S/PDIF Digital Audio Physically Connecting to a Network or Broadband Modem What You Need to Establish a Wlan Connection Starting the Dell Diagnostics From Your Hard Drive Double-Clicking the Dell Support IconIf You Hear an Unfamiliar Scraping or Grinding Sound Program Stops Responding or Crashes Repeatedly Ensuring Sufficient Power for Your Computer 104 Using Microsoft Windows XP System Restore 111Before Working Inside Your Computer 118 Contents 102 Internal Card With Bluetooth Wireless Technology 133 Returning Items for Warranty Repair or Credit 147119 121 149 150151 152 Support.dell.com Warranty informationFinding Information Setup Diagram Segment, and enter your Service Tag Configuration Software upgrades and troubleshooting hintsHow to use Windows XP Click the topic that describes your problem How to reinstall my operating system Wizard, hotkeys, and other items controlled by DellQuickSet With your computer Tour of Your Computer Determining Your Computer’s ConfigurationTour of Your Computer Front View Tour of Your Computer Tour of Your Computer Lights located above the keyboard indicate the following Left Side View Right Side View D I O C O N N E C T O R S Back View Connect USB devices, such as a mouse, keyboard, or printer Connects an external VGA-compatible monitor Tour of Your Computer Bottom View Tour of Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your Computer Transferring Information to a New Computer If you have a CD, click Use the CD I got from an ISP Transfer Data to the New Computer Prepare the New Computer for the File TransferCopy Data From the Old Computer Create a Wizard Disk Next Printer Cable Setting Up a PrinterConnecting a USB Printer Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Setting Up Your Computer Using the Display Adjusting BrightnessSwitching the Video Image Using the Display Display Setting Display ResolutionUnder Pick a category, click Appearance and Themes Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Opens the Search Results-Computer dialog box Speaker FunctionsMicrosoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Using a Battery Using a BatteryBattery Performance Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Check the Battery Charge Conserving Battery Power Power Management ModesLow-Battery Warning Standby Mode Hibernate Mode Replacing the Battery Configuring Power Management SettingsCharging the Battery Storing a Battery Dell QuickSet Features Dell QuickSet Features Dell QuickSet Features Playing CDs or DVDs Using CDs, DVDs, and Other MultimediaUsing CDs, DVDs, and Other Multimedia Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Helpful Tips Media Type Read Write Rewritable If the Computer Is Off or in Hibernate Mode Using Dell Media Experience and Dell MediaDirectIf the Computer Is On or in Standby Mode Connecting Your Computer to a TV or Audio Device Dell MediaDirect and Dell Media Experience Help Using CDs, DVDs, and Other Multimedia Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Video cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Using CDs, DVDs, and Other Multimedia Component Video and S/PDIF Digital Audio Component video adapter 2 S/PDIF digital audio cable Setting Up the Cyberlink CL Headphones Click Advanced CL Headphone optionVideo Controller Using Cards Installing an ExpressCardUsing Cards ExpressCards Supported and Unsupported Card Comparison Removing an ExpressCard or Blank Installing a Media Memory Card Media Memory Cards Removing a Media Memory Card Information Guide Using Cards Setting Up a Home and Office Network Setting Up a Home and Office NetworkPhysically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network WlanChecking Your Wireless Network Card Click Checklist for creating a network Setting Up a New Wlan Connecting to a Wireless Local Area Network Under Pick a Help topic, click Dell User and System Guides Determining the Wireless Network Device ManagerCompleting the Connection to the Wlan Mobile Broadband or Wireless Wide Area Network Enabling/Disabling the Wireless Network Card Connecting to a Mobile Broadband Network Checking Your Mobile Broadband Card Click the Start button, point to All Programs→ Dell Wireless Internet Connection Firewall Passwords Securing Your ComputerSecurity Cable Lock Securing Your Computer Computer Tracking Software If Your Computer Is Lost or Stolen Troubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell Diagnostics Troubleshooting Tab Function Dell Diagnostics Main MenuOption Function Dell Support Utility Accessing the Dell Support UtilityClick Dell Support and point to Dell Support Settings Drive Problems CD and DVD Drive ProblemsClicking the Dell Support Icon Double-Clicking the Dell Support Icon Mail, Modem, and Internet Problems Hard Drive ProblemsProblems Writing to a CD/DVD-RW Drive If You Hear an Unfamiliar Scraping or Grinding Sound E a D I F F E R E N T T E L E P H O N E L I N E Error Messages Troubleshooting Click Add or Remove Programs Ieee 1394 Device Problems Click Printers and Other Hardware Unexpected Characters Keyboard ProblemsExternal Keyboard Problems Lockups and Software Problems Computer Does Not Start UpComputer Stops Responding Program Stops Responding or Crashes Repeatedly 100 Dell MediaDirect ProblemsOther Software Problems Memory Problems Network ProblemsGeneral Mobile Broadband Network ExpressCard Problems 102 Power Problems 103 Printer Problems Scanner ProblemsEnsuring Sufficient Power for Your Computer 104 Sound and Speaker Problems No Sound From Integrated SpeakersNo Sound From External Speakers 105 Touch Pad or Mouse Problems Video and Display ProblemsNo Sound From Headphones If the Display Is Blank If the Display Is Difficult to Read If Only Part of the Display is ReadableClick Appearance and Themes 107 What Is a Driver? Reinstalling Drivers and UtilitiesDrivers Identifying Drivers Using Windows XP Device Driver Rollback Using the Drivers and Utilities CDClick Roll Back Driver 109 Manually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesInfrared devices Click Hardware Troubleshooter in the Search Results list Using Microsoft Windows XP System Restore Creating a Restore PointRestoring Your Operating System Restoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreClick Performance and Maintenance Click the System Restore tab Removing Dell PC Restore 113 Using the Operating System CD Reinstalling Windows XPBefore You Begin 114 115 116 Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer 118 Hard Drive 119 120 121 MemoryReturning a Hard Drive to Dell 122 123 Modem 124 Mini-Card 125 126 127 128 Hinge Cover 129 130 Keyboard 131 Coin-Cell Battery 132 133 Internal Card With Bluetooth Wireless TechnologyOptical Drive 134 Traveling With Your Computer Identifying Your ComputerPacking the Computer 135 136 Travel TipsTraveling by Air Specifications 137 Ports and Connectors 138Memory In-1 media memory card reader 139 140 AudioInternal External 141 142 Weight varies depending on Configuration of system143 Physical 144 Operating Storage Online Services Getting HelpObtaining Assistance 145 AutoTech Service Automated Order-Status ServiceSupport Service 146 147 Problems With Your OrderBefore You Call Diagnostics Checklist 148 Using the System Setup Program Viewing the System Setup ScreensSystem Setup Screen Appendix Changing the Boot Sequence Performing a One-Time BootCommonly Used Options 150 Cleaning Your Computer Computer, Keyboard, and DisplayTouch Pad CDs and DVDs 152 FCC Notices U.S. OnlyFCC Class B Definition of Dell-Installed Software and Peripherals Macrovision Product NoticeDell Technical Support Policy U.S. Only 153 Definition of Third-Party Software and Peripherals 154 Contacting Dell 155Toll-free Contacting Dell 156 157 0800 9051 481 604 633 980-9-15-3978 158592 818 159 160 161 162 163 164 165 166 167 02 5441011 709 011 706 168 169 Toll-free 1800 0060Toll-free 1800 0600 Toll-free 1800 006 170 0870 36601344 373 01344 860 171 8001-3605 172 Glossary Glossary173 174 175 176 177 178 NIC See network adapter 179 180 181 182 Index Index183 See hard drive 184 185 Screen. See monitor, display 186 187 188