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Dell PD598 owner manual 116

Models: PD598

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Troubleshooting

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Dell PD598 owner manual 116

Contents

Dell Inspiron 9400/E1705 W . d e l l . c o m s u p p o r t . d e l l . c o mAbbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Wireless Networking and Bluetooth WirelessConfiguring Power Management Settings Using CDs, DVDs, and Other Multimedia Composite Video and S/PDIF Digital AudioPhysically Connecting to a Network or Broadband Modem What You Need to Establish a Wlan ConnectionStarting the Dell Diagnostics From Your Hard Drive Double-Clicking the Dell Support IconIf You Hear an Unfamiliar Scraping or Grinding Sound Program Stops Responding or Crashes RepeatedlyEnsuring Sufficient Power for Your Computer 104 Using Microsoft Windows XP System Restore 111Before Working Inside Your Computer 118 Contents 102Internal Card With Bluetooth Wireless Technology 133 Returning Items for Warranty Repair or Credit 147119 121149 150151 152Support.dell.com Warranty informationFinding Information Setup Diagram Segment, and enter your Service Tag Configuration Software upgrades and troubleshooting hintsHow to use Windows XP Click the topic that describes your problemHow to reinstall my operating system Wizard, hotkeys, and other items controlled by DellQuickSet With your computerTour of Your Computer Determining Your Computer’s ConfigurationTour of Your Computer Front View Tour of Your Computer Tour of Your Computer Lights located above the keyboard indicate the following Left Side View Right Side View D I O C O N N E C T O R S Back View Connect USB devices, such as a mouse, keyboard, or printer Connects an external VGA-compatible monitor Tour of Your Computer Bottom View Tour of Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your ComputerTransferring Information to a New Computer If you have a CD, click Use the CD I got from an ISPTransfer Data to the New Computer Prepare the New Computer for the File TransferCopy Data From the Old Computer Create a Wizard Disk NextPrinter Cable Setting Up a PrinterConnecting a USB Printer Power Protection Devices Surge ProtectorsUninterruptible Power Supplies Line ConditionersSetting Up Your Computer Using the Display Adjusting BrightnessSwitching the Video Image Using the DisplayDisplay Setting Display ResolutionUnder Pick a category, click Appearance and Themes Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Opens the Search Results-Computer dialog box Speaker FunctionsMicrosoft Windows Logo Key Functions Touch Pad Customizing the Touch PadUsing a Battery Using a BatteryBattery Performance Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Check the Battery ChargeConserving Battery Power Power Management ModesLow-Battery Warning Standby ModeHibernate Mode Replacing the Battery Configuring Power Management SettingsCharging the Battery Storing a Battery Dell QuickSet Features Dell QuickSet FeaturesDell QuickSet Features Playing CDs or DVDs Using CDs, DVDs, and Other MultimediaUsing CDs, DVDs, and Other Multimedia Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Helpful Tips Media Type Read Write RewritableIf the Computer Is Off or in Hibernate Mode Using Dell Media Experience and Dell MediaDirectIf the Computer Is On or in Standby Mode Connecting Your Computer to a TV or Audio Device Dell MediaDirect and Dell Media Experience HelpUsing CDs, DVDs, and Other Multimedia Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Video cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Using CDs, DVDs, and Other Multimedia Component Video and S/PDIF Digital Audio Component video adapter 2 S/PDIF digital audio cable Setting Up the Cyberlink CL Headphones Click Advanced CL Headphone optionVideo Controller Using Cards Installing an ExpressCardUsing Cards ExpressCardsSupported and Unsupported Card Comparison Removing an ExpressCard or Blank Installing a Media Memory Card Media Memory CardsRemoving a Media Memory Card Information GuideUsing Cards Setting Up a Home and Office Network Setting Up a Home and Office NetworkPhysically Connecting to a Network or Broadband Modem Network Setup Wizard Wireless Local Area Network WlanChecking Your Wireless Network Card Click Checklist for creating a networkSetting Up a New Wlan Connecting to a Wireless Local Area Network Under Pick a Help topic, click Dell User and System Guides Determining the Wireless Network Device ManagerCompleting the Connection to the Wlan Mobile Broadband or Wireless Wide Area Network Enabling/Disabling the Wireless Network CardConnecting to a Mobile Broadband Network Checking Your Mobile Broadband CardClick the Start button, point to All Programs→ Dell Wireless Internet Connection FirewallPasswords Securing Your ComputerSecurity Cable Lock Securing Your ComputerComputer Tracking Software If Your Computer Is Lost or StolenTroubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell DiagnosticsTroubleshooting Tab Function Dell Diagnostics Main MenuOption Function Dell Support Utility Accessing the Dell Support UtilityClick Dell Support and point to Dell Support Settings Drive Problems CD and DVD Drive ProblemsClicking the Dell Support Icon Double-Clicking the Dell Support IconMail, Modem, and Internet Problems Hard Drive ProblemsProblems Writing to a CD/DVD-RW Drive If You Hear an Unfamiliar Scraping or Grinding SoundE a D I F F E R E N T T E L E P H O N E L I N E Error Messages Troubleshooting Click Add or Remove Programs Ieee 1394 Device Problems Click Printers and Other HardwareUnexpected Characters Keyboard ProblemsExternal Keyboard Problems Lockups and Software Problems Computer Does Not Start UpComputer Stops Responding Program Stops Responding or Crashes Repeatedly100 Dell MediaDirect ProblemsOther Software Problems Memory Problems Network ProblemsGeneral Mobile Broadband NetworkExpressCard Problems 102Power Problems 103Printer Problems Scanner ProblemsEnsuring Sufficient Power for Your Computer 104Sound and Speaker Problems No Sound From Integrated SpeakersNo Sound From External Speakers 105Touch Pad or Mouse Problems Video and Display ProblemsNo Sound From Headphones If the Display Is BlankIf the Display Is Difficult to Read If Only Part of the Display is ReadableClick Appearance and Themes 107What Is a Driver? Reinstalling Drivers and UtilitiesDrivers Identifying DriversUsing Windows XP Device Driver Rollback Using the Drivers and Utilities CDClick Roll Back Driver 109Manually Reinstalling Drivers Resolving Software and Hardware IncompatibilitiesInfrared devices Click Hardware Troubleshooter in the Search Results listUsing Microsoft Windows XP System Restore Creating a Restore PointRestoring Your Operating System Restoring the Computer to an Earlier Operating StateUsing Dell PC Restore by Symantec Undoing the Last System RestoreClick Performance and Maintenance Click the System Restore tabRemoving Dell PC Restore 113Using the Operating System CD Reinstalling Windows XPBefore You Begin 114115 116 Adding and Replacing Parts Before You BeginRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer 118Hard Drive 119120 121 MemoryReturning a Hard Drive to Dell 122 123 Modem 124Mini-Card 125126 127 128 Hinge Cover 129130 Keyboard 131Coin-Cell Battery 132133 Internal Card With Bluetooth Wireless TechnologyOptical Drive 134 Traveling With Your Computer Identifying Your ComputerPacking the Computer 135136 Travel TipsTraveling by Air Specifications 137Ports and Connectors 138Memory In-1 media memory card reader139 140 AudioInternal External141 142 Weight varies depending on Configuration of system143 Physical144 Operating StorageOnline Services Getting HelpObtaining Assistance 145AutoTech Service Automated Order-Status ServiceSupport Service 146147 Problems With Your OrderBefore You Call Diagnostics Checklist 148Using the System Setup Program Viewing the System Setup ScreensSystem Setup Screen AppendixChanging the Boot Sequence Performing a One-Time BootCommonly Used Options 150Cleaning Your Computer Computer, Keyboard, and DisplayTouch Pad CDs and DVDs152 FCC Notices U.S. OnlyFCC Class B Definition of Dell-Installed Software and Peripherals Macrovision Product NoticeDell Technical Support Policy U.S. Only 153Definition of Third-Party Software and Peripherals 154Contacting Dell 155Toll-free Contacting Dell156 157 0800 9051 481 604 633980-9-15-3978 158592 818 159 160 161 162 163 164 165 166 167 02 5441011 709 011 706168 169 Toll-free 1800 0060Toll-free 1800 0600 Toll-free 1800 006170 0870 36601344 373 01344 860171 8001-3605172 Glossary Glossary173 174 175 176 177 178 NIC See network adapter179 180 181 182 Index Index183 See hard drive 184185 Screen. See monitor, display 186187 188