R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N

C H E C K T H E C A B L E C O N N E C T I O N S

See the scanner documentation for cable connection information.

Ensure that the scanner cables are securely connected to the scanner and the computer.

VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S

1Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2Click Scanners and Cameras.

If your scanner is listed, Windows recognizes the scanner.

R E I N S T A L L T H E S C A N N E R D R I V E R See the scanner documentation for instructions.

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

No Sound From Integrated Speakers

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Double-clickthe speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

A D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S Press <Fn><End> to disable (mute) or reenable the integrated speakers.

R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R See "Reinstalling Drivers and Utilities" on page 108.

No Sound From External Speakers

E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N See the setup diagram supplied with

the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R Sound from the speakers is automatically

disabled when headphones are connected to the computer’s front-panel headphone connector.

TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

R E I N S T A L L T H E A U D I O D R I V E R See "Reinstalling Drivers and Utilities" on page 108.

Troubleshooting

105

Page 105
Image 105
Dell PD598 owner manual Sound and Speaker Problems, No Sound From Integrated Speakers, No Sound From External Speakers, 105