Contacting Dell, 155, Toll-free | Dell PD598 manual

Contacting Dell

To contact Dell electronically, you can access the following websites:

•www.dell.com

•support.dell.com (support)

For specific web addresses for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

NOTE: In certain countries, support specific to Dell XPS™ portable computers is available at a separate telephone number listed for participating countries. If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the support number listed and your call will be routed appropriately.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Anguilla	General Support	toll-free: 800-335-0031

Antigua and Barbuda	General Support	1-800-805-5924

Argentina (Buenos Aires)	Website: www.dell.com.ar
International Access Code: 00	E-mail: us_latin_services@dell.com
Country Code: 54	E-mail for desktop and portable computers:
City Code: 11	la-techsupport@dell.com
City Code: 11	E-mail for servers and EMC® storage products:
	E-mail for servers and EMC® storage products:
	la_enterprise@dell.com
	Customer Care	toll-free: 0-800-444-0730
	Technical Support	toll-free: 0-800-444-0733
	Technical Support Services	toll-free: 0-800-444-0724
	Sales	0-810-444-3355

Aruba	General Support	toll-free: 800-1578

Contacting Dell

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Dell PD598 owner manual Contacting Dell, 155, Toll-free

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell Inspiron 9400/E1705 Abbreviations and Acronyms Contents Microsoft Windows Logo Key Functions Wireless Networking and Bluetooth WirelessConfiguring Power Management Settings Composite Video and S/PDIF Digital Audio Using CDs, DVDs, and Other Multimedia What You Need to Establish a Wlan Connection Physically Connecting to a Network or Broadband Modem Program Stops Responding or Crashes Repeatedly Starting the Dell Diagnostics From Your Hard DriveDouble-Clicking the Dell Support Icon If You Hear an Unfamiliar Scraping or Grinding Sound 102 Ensuring Sufficient Power for Your Computer 104Using Microsoft Windows XP System Restore 111 Before Working Inside Your Computer 118 Contents 121 Internal Card With Bluetooth Wireless Technology 133Returning Items for Warranty Repair or Credit 147 119 152 149150 151 Support.dell.com Warranty informationFinding Information Setup Diagram Click the topic that describes your problem Segment, and enter your Service TagConfiguration Software upgrades and troubleshooting hints How to use Windows XP With your computer How to reinstall my operating systemWizard, hotkeys, and other items controlled by Dell QuickSet Tour of Your Computer Determining Your Computer’s ConfigurationTour of Your Computer Front View Tour of Your Computer Tour of Your Computer Lights located above the keyboard indicate the following Left Side View Right Side View D I O C O N N E C T O R S Back View Connect USB devices, such as a mouse, keyboard, or printer Connects an external VGA-compatible monitor Tour of Your Computer Bottom View Tour of Your Computer Setting Up Your Computer Setting Up Your ComputerConnecting to the Internet Setting Up Your Internet Connection If you have a CD, click Use the CD I got from an ISP Transferring Information to a New Computer Transfer Data to the New Computer Prepare the New Computer for the File TransferCopy Data From the Old Computer Next Create a Wizard Disk Printer Cable Setting Up a PrinterConnecting a USB Printer Surge Protectors Power Protection Devices Line Conditioners Uninterruptible Power Supplies Setting Up Your Computer Using the Display Using the DisplayAdjusting Brightness Switching the Video Image Display Setting Display ResolutionUnder Pick a category, click Appearance and Themes Numeric Keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Key Combinations Opens the Search Results-Computer dialog box Speaker FunctionsMicrosoft Windows Logo Key Functions Customizing the Touch Pad Touch Pad Using a Battery Using a BatteryBattery Performance Check the Battery Charge Checking the Battery ChargeDell QuickSet Battery Meter Microsoft Windows Power Meter Standby Mode Conserving Battery PowerPower Management Modes Low-Battery Warning Hibernate Mode Replacing the Battery Configuring Power Management SettingsCharging the Battery Storing a Battery Dell QuickSet Features Dell QuickSet Features Dell QuickSet Features Playing CDs or DVDs Using CDs, DVDs, and Other MultimediaUsing CDs, DVDs, and Other Multimedia Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Media Type Read Write Rewritable Helpful Tips If the Computer Is Off or in Hibernate Mode Using Dell Media Experience and Dell MediaDirectIf the Computer Is On or in Standby Mode Dell MediaDirect and Dell Media Experience Help Connecting Your Computer to a TV or Audio Device Using CDs, DVDs, and Other Multimedia Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Video cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Using CDs, DVDs, and Other Multimedia Component Video and S/PDIF Digital Audio Component video adapter 2 S/PDIF digital audio cable Setting Up the Cyberlink CL Headphones Click Advanced CL Headphone optionVideo Controller ExpressCards Using CardsInstalling an ExpressCard Using Cards Supported and Unsupported Card Comparison Removing an ExpressCard or Blank Media Memory Cards Installing a Media Memory Card Information Guide Removing a Media Memory Card Using Cards Setting Up a Home and Office Network Setting Up a Home and Office NetworkPhysically Connecting to a Network or Broadband Modem Click Checklist for creating a network Network Setup WizardWireless Local Area Network Wlan Checking Your Wireless Network Card Setting Up a New Wlan Connecting to a Wireless Local Area Network Under Pick a Help topic, click Dell User and System Guides Determining the Wireless Network Device ManagerCompleting the Connection to the Wlan Enabling/Disabling the Wireless Network Card Mobile Broadband or Wireless Wide Area Network Checking Your Mobile Broadband Card Connecting to a Mobile Broadband Network Internet Connection Firewall Click the Start button, point to All Programs→ Dell Wireless Securing Your Computer PasswordsSecuring Your Computer Security Cable Lock If Your Computer Is Lost or Stolen Computer Tracking Software When to Use the Dell Diagnostics TroubleshootingDell Technical Update Service Dell Diagnostics Troubleshooting Tab Function Dell Diagnostics Main MenuOption Function Dell Support Utility Accessing the Dell Support UtilityClick Dell Support and point to Dell Support Settings Double-Clicking the Dell Support Icon Drive ProblemsCD and DVD Drive Problems Clicking the Dell Support Icon If You Hear an Unfamiliar Scraping or Grinding Sound Mail, Modem, and Internet ProblemsHard Drive Problems Problems Writing to a CD/DVD-RW Drive E a D I F F E R E N T T E L E P H O N E L I N E Error Messages Troubleshooting Click Add or Remove Programs Click Printers and Other Hardware Ieee 1394 Device Problems Unexpected Characters Keyboard ProblemsExternal Keyboard Problems Program Stops Responding or Crashes Repeatedly Lockups and Software ProblemsComputer Does Not Start Up Computer Stops Responding 100 Dell MediaDirect ProblemsOther Software Problems Mobile Broadband Network Memory ProblemsNetwork Problems General 102 ExpressCard Problems 103 Power Problems 104 Printer ProblemsScanner Problems Ensuring Sufficient Power for Your Computer 105 Sound and Speaker ProblemsNo Sound From Integrated Speakers No Sound From External Speakers If the Display Is Blank Touch Pad or Mouse ProblemsVideo and Display Problems No Sound From Headphones 107 If the Display Is Difficult to ReadIf Only Part of the Display is Readable Click Appearance and Themes Identifying Drivers What Is a Driver?Reinstalling Drivers and Utilities Drivers 109 Using Windows XP Device Driver RollbackUsing the Drivers and Utilities CD Click Roll Back Driver Click Hardware Troubleshooter in the Search Results list Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Infrared devices Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring Your Operating System Click the System Restore tab Using Dell PC Restore by SymantecUndoing the Last System Restore Click Performance and Maintenance 113 Removing Dell PC Restore 114 Using the Operating System CDReinstalling Windows XP Before You Begin 115 116 Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools 118 Before Working Inside Your Computer 119 Hard Drive 120 121 MemoryReturning a Hard Drive to Dell 122 123 124 Modem 125 Mini-Card 126 127 128 129 Hinge Cover 130 131 Keyboard 132 Coin-Cell Battery 133 Internal Card With Bluetooth Wireless TechnologyOptical Drive 134 135 Traveling With Your ComputerIdentifying Your Computer Packing the Computer 136 Travel TipsTraveling by Air 137 Specifications In-1 media memory card reader Ports and Connectors138 Memory 139 External 140Audio Internal 141 142 Physical Weight varies depending onConfiguration of system 143 Operating Storage 144 145 Online ServicesGetting Help Obtaining Assistance 146 AutoTech ServiceAutomated Order-Status Service Support Service 147 Problems With Your OrderBefore You Call 148 Diagnostics Checklist Appendix Using the System Setup ProgramViewing the System Setup Screens System Setup Screen 150 Changing the Boot SequencePerforming a One-Time Boot Commonly Used Options CDs and DVDs Cleaning Your ComputerComputer, Keyboard, and Display Touch Pad 152 FCC Notices U.S. OnlyFCC Class B 153 Definition of Dell-Installed Software and PeripheralsMacrovision Product Notice Dell Technical Support Policy U.S. Only 154 Definition of Third-Party Software and Peripherals Contacting Dell Contacting Dell155 Toll-free 156 604 633 1570800 90 51 481 980-9-15-3978 158592 818 159 160 161 162 163 164 165 166 011 706 16702 5441 011 709 168 Toll-free 1800 006 169Toll-free 1800 0060 Toll-free 1800 0600 01344 860 1700870 366 01344 373 8001-3605 171 172 Glossary Glossary173 174 175 176 177 NIC See network adapter 178 179 180 181 182 Index Index183 184 See hard drive 185 186 Screen. See monitor, display 187 188