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How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.
Individual Home Consumers; Home Office and
Small Business Customers:
Technical Support and Customer Service | |
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Medium, Large, and Global Commercial Customers; |
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Government, Education, and Healthcare |
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Customers; and Value Added Resellers (VARs): |
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Technical Support | |
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Customer Service | |
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Government or Education Customers, or Individual |
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Home Consumers who purchased through an |
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Employee Purchase Program: |
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Technical Support | |
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Customer Service | |
| 8221 |
| for Individual Consumers) |
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What will Dell do?
During the first year of all limited warranties: During the first year of all limited warranties, we will repair any
When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.
PowerConnect RPS-60 Setup Guide
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