W . d e l l . c o m s u p p o r t . d e l l . c o m
November GX404 Rev. A01
Contents
Setting Up Your Internet Connection
Connecting a USB Printer
Ieee 1394a Device Problems
Configuring Power Management Settings
Coin-Cell Battery Problems
Mail, Modem, and Internet Problems
Microsoft Windows Vista Operating
Dell Diagnostics Main Menu
104
General Installation Guidelines 128
Inside View of Your Computer 102
103
Installing the Processor Fan
Installing a CD/DVD Drive
Installing the Processor Airflow Shroud
Installing the Processor Fan Cage
173
Clearing Forgotten Passwords 188
Technical Support and Customer Service 196
Replacing the Computer Cover
Automated Order-Status Service
Finding Information
Finding Information
My device documentation
Desktop System Software DSS
Microsoft Windows License Label
What Are You Looking For? Find It Here Warranty information
Tips, articles from technicians
Reinstall the DSS utility. DSS Service Tag or product model
Updates appropriate for your
Configuration, providing critical
System
How to personalize my desktop Vista Start button Click
Problem Follow the instructions on the screen
What Are You Looking For? Find It Here
Front View
Setting Up and Using Your Computer
Front and Back View of the Computer
Area to avoid water damage to the system
Automatically when the eject button is pressed
Object near the vents
To ensure that the system is adequately
Such as printers and keyboards
Front I/O Connectors
Pdif RCA
Back View
Connector
Back I/O Connectors
To the network
Adapter connector
Network and the computer
Gbps network and the computer
Main speakers in the surround sound setup
Installing Your Computer in an Enclosure
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Connecting Monitors
Connecting a Monitor Without an Adapter
Connecting a Monitor With an Adapter
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Connecting Two or More Monitors
Connecting a TV
RAID Level 0 Configuration
About Your RAID Configuration
Changing the Display Settings
Segment Hard drive
RAID Level 1 Configuration
Configuring Your Computer for RAID
Using the Intel RAID Option ROM Utility
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Using the Intel Application Accelerator
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Intel Viiv Technology Optional
Using Intel Viiv Quick Resume Technology QRT
Dell DataSafe Optional
Playing CDs or DVDs
Using Multimedia
Enabling the QRT Feature in System Setup
Enabling the QRT Feature in the Operating System
DVD player includes the following basic buttons
Copying Media
How to Copy a CD or DVD
Using Blank CDs and DVDs
How to Copy a Blu-ray Disc BD Media
Media Type Read Write Rewritable
Helpful Tips
Using a Media Card Reader
MMC/RS-MMC
Understanding the Media Xcelerator Optional
Understanding Windows SideShow and the LCD display
Adding Gadgets To LCD Display Menu
Configuring the LCD display
Printer Cable
Setting Up a Printer
Connecting a USB Printer
USB connector on USB printer cable Computer Printer
Setting Up Your Internet Connection
Connecting to the Internet
Network Setup Wizard
Hybrid Sleep
Power Management Options in Windows Vista
Sleep Mode
Transferring Information to a New Computer
Configuring Power Management Settings
Hibernate Mode
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Optimizing for Greater Performance
Understanding Intel SpeedStep Technology
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Troubleshooting
Solving Problems
Coin-Cell Battery Problems
Follow these tips when you troubleshoot your computer
Click the Windows Vista Start button and click Computer
Drive Problems
Optical drive problems
Problems writing to an optical drive
Hard drive problems
Mail, Modem, and Internet Problems
Error Messages
Keyboard Problems
Ieee 1394a Device Problems
Program stops responding
Lockups and Software Problems
Computer does not start up
Computer stops responding
Solid blue screen appears
Other software problems
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Mouse Problems
Memory Problems
Power Problems
Network Problems
T H E P O W E R L I G H T I S B L I N K I N G B L U E
Printer Problems
No sound from speakers
Sound and Speaker Problems
Screen is blank Screen is difficult to read
Video and Monitor Problems
No sound from headphones
3D image quality is poor
Power Lights
Processor on
Diagnostic Lights
Light Pattern Problem Description
Reseat the processor see
Install additional memory
Light Pattern Problem Description Suggested Resolution
Reinstall one module see
Installing Memory on
Ensure that the memory you
Ensure that no special
Requirements for memory
Exist see Memory on
Possible expansion card 1 Determine if a conflict exists
See System Board
Code Cause
Beep Codes
CodeCause
Keyboard Controller Test failure
Message Possible Cause Corrective Action
System Messages
DMA
FDD Controller
When to Use Dell Diagnostics
Dell Diagnostics
Starting Dell Diagnostics From Your Hard Drive
Option Function
Dell Diagnostics Main Menu
Extended Test
Attached to your computer
What Is a Driver?
Drivers
Tab Function
Identifying Drivers
Using the Drivers and Utilities Media
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Restoring Your Operating System
Using Microsoft Windows System Restore
Using Dell Factory Image Restore
Using the Operating System Media
To reinstall Windows, you need the following items
Troubleshooting LCD Display Problems
Turning Off Your Computer
Removing and Installing Parts
Before You Begin
Recommended Tools
100
Before Working Inside Your Computer
101
Removing the Computer Cover
102
Inside View of Your Computer
103
System Board Components
Memory Overview
Memory
105
Addressing Memory With 8-GB Configurations
Installing Memory
107
Removing Memory
109
Cards
PCI Cards
110
Installing a PCI Card
111
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113
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115
PCI Express Cards
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117
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119
120
121
122
123
124
Drive Panels
Removing the Drive Panel
125
Removing the Drive-Panel Insert
Replacing the Drive-Panel Insert
127
Replacing the Drive Panel
Align the drive panel tabs with the side-door hinges
Drives
General Installation Guidelines
129
Hard Drive
Removing a Hard Drive
Installing a Hard Drive
131
Connect the power and hard drive cables to the hard drive
Adding a Second Hard Drive
133
Installing a Hard Drive in the FlexBay
135
Removing a Hard Drive From the FlexBay
Removing a Floppy Drive
Floppy Drive
137
138
Installing a Floppy Drive
139
140
Media Card Reader
Removing a Media Card Reader
141
142
Installing a Media Card Reader
143
144
CD/DVD Drive
Removing a CD/DVD Drive
145
Installing a CD/DVD Drive
147
148
Removing the Processor Airflow Shroud Assembly
Processor Airflow Shroud
149
Installing the Processor Airflow Shroud Assembly
Fans
Removing the Processor Fan Cage
Ease the cage out of the housing
Installing the Processor Fan Cage
151
Removing the Processor Fan
Removing the Card Fan
Installing the Processor Fan
153
Removing the Processor
Installing the Card Fan
Processor
155
Installing the Processor
156
Align the pin-1 corner of the processor and socket
157
System Board
Removing the System Board
Installing the System Board
159
DC Power Connector P1 160
Power Supply
Power Supply PSU DC Connector Pin Assignments
161
Power Supply Pin Number Signal name AWG Wire Color
162
DC Power Connector P2
DC Power Connector P3 and P5
AWG Wire Signal name Color
DC Power Connector P7
DC Power Connectors P8, P9, P13, and P14
Power Supply Pin Number
164
DC Power Connectors P10
DC Power Connectors P12
AWG Wire Signal name
165
Removing the Power Supply
DC Power Connector P15 For 425-W PSU Only
Pin Number Signal Name AWG Wire Color
Installing the Power Supply
167
Front I/O Panel
Front I/O-Panel Components
Removing the Front I/O Panel
169
Installing the Front I/O Panel
170
Coin-Cell Battery
Replacing the Coin-Cell Battery
171
Replacing the Computer Cover
173
Specifications
174
175
176
177
Overview
System Setup
179
Entering System Setup
Contains information about each
180
System Setup Options
So that it becomes the first device in the boot sequence
Internal default
181
182
183
184
185
Boot Sequence
187
Clearing Forgotten Passwords
189
Clearing Cmos Settings
191
Cleaning Your Computer
Computer, Keyboard, and Monitor
Mouse
CDs and DVDs
Floppy Drive
193
FCC Notices U.S. Only
Class a
FCC Identification Information
Class B
195
Getting Help
Obtaining Assistance
DellConnect Online Services
Technical Support and Customer Service
Product Information
Problems With Your Order
AutoTech Service
Automated Order-Status Service
198
Returning Items for Warranty Repair or Credit
Before You Call
199
Diagnostics Checklist
Contacting Dell
Glossary
201
202
Product ID
203
Docking device See APR
204
Device driver See driver
205
206
207
208
209
NIC See network adapter
210
Module bay See media bay
211
212
213
214
215
216
Video resolution See resolution
217
218
Index
219
Inside view, 102 stops responding
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221
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223
SLI
Settings System setup Sleep mode about
225
226