book.book Page 88 Tuesday, November 27, 2007 10:29 AM

Starting Dell Diagnostics From the Drivers and Utilities Media

1Insert the Drivers and Utilities media.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3When the boot device list appears, highlight CD/DVD/CD-RW and press <Enter>.

4Select the Boot from CD-ROM option from the menu that appears and press <Enter>.

5Type 1 to start the CD menu and press <Enter> to proceed.

6Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7When the Dell Diagnostics Main Menu appears, select the test you want to run.

NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

NOTE: It is recommended that you select Test System to run a complete test on your computer.

Option

Function

 

 

Test Memory

Run the stand-alone memory test

Test System

Run System Diagnostics

Exit

Exit the Diagnostics

 

 

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Troubleshooting

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Dell XPS 420 owner manual Dell Diagnostics Main Menu, Option Function