Dell XPS 420 owner manual FDD Controller

Models: XPS 420

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Message

Possible Cause

Corrective Action

 

 

 

FDD Controller

The BIOS cannot

Ensure that the floppy

Failure

communicate with the

drive or the hard drive is

HDD Controller

floppy drive or hard

installed correctly in the

drive controller.

computer (see "Drives" on

Failure

 

page 128) and defined

 

 

 

 

correctly in the system

 

 

setup program (see

 

 

"System Setup" on

 

 

page 178). Check the

 

 

interface cable at both

 

 

ends.

INTR1 Error

INTR2 Error

Invalid Boot Diskette

An interrupt channel on the system board failed to POST.

The operating system cannot be located on drive A or drive C.

The keyboard or system board may need to be replaced.

Enter the system setup program (see "System Setup" on page 178) and confirm that drive A or drive C is properly identified.

Keyboard Error

The BIOS has detected

Ensure that nothing is

 

a stuck key.

resting on the keyboard; if

 

 

a key appears to be stuck,

 

 

carefully pry it up. If the

 

 

problem persists, you may

 

 

need to replace the

 

 

keyboard.

Troubleshooting

85

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Dell XPS 420 owner manual FDD Controller