Manual background

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

TIMEOUT\n\nSending Data;

Mobile Unit out of the coverage

 

area.

Most likely a range, access point, radio,

T1113, T1114, T1161,

host or network issue. Troubleshoot the

T1171, T1187 and

customer’s environment.

T1194

TIMEOUT\n\nReceiving Data;

Mobile Unit out of the coverage

 

area.

Most likely a range, access point, radio,

T1113, T1114, T1161,

host or network issue. Troubleshoot the

T1171, T1187 and

customer’s environment.

T1194

Host Received Data\nAwaiting App

Mobile Unit has sent and received

Reply!;

an acknowledgement from the IP

 

stack and is waiting for the

 

application to return data.

* WAITING TO SEND *;

Mobile Unit out of the coverage

 

area.

Most likely a host or network issue.

T1113, T1114, T1161,

Troubleshoot the customer’s environment.

T1171, T1187 and

Probable causes are Database record

T1194

locking, application program failure, Host

 

failure or network failure.

 

Most likely a range, access point, radio,

T1113, T1114, T1161,

host or network issue. Troubleshoot the

T1171, T1187 and

customer’s environment.

T1194

TCP Error Reading\nMAC

Could not obtain the Mac Address

Possible hardware, driver or stack problem

---

Address.\nREBOOT MOBILE UNIT;

from the Mobile Unit.

Contact the Mobile Unit manufacturer.

 

Invalid TIP Command;

Bad internal protocol.

Notify Connect over the WEB incident

---

 

 

reporting system.

 

Session Ended\nBy User or Host;

User, Host, application or network

If the user did not end the session, most

T1113, T1114, T1161,

 

has ended the session.

likely host or network issues. Troubleshoot T1171, T1187 and

 

 

the customer’s environment.

T1194

Server Packet Error;

Bad Protocol detected.

Usually a result of bad cabling, power or

---

 

 

faulty transceiver. Also, will receive this if

 

 

 

the Mobile Unit is in the wrong mode for

 

 

 

server operation.

 

4-4

Supported Equipment Manual March, 2006

Page 60
Image 60
Denso BHT-7500, BHT-103 manual Message, Reason, Solution, Reference Tech Note