DreamGEAR VSX-92TXH, VSX-94TXH Remote control, Additional information, Symptom, Remedy

Additional information 13

Symptom	Remedy
During playback of a DTS 96/24	• Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 31).
source, the display doesn’t show
96 kHz.
When playing Dolby Digital or	• Check that the player is connected using a digital connection.
DTS sources, the receiver’s	• Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 31).
format indicators do not light.	• Check that the player isn’t set up so that Dolby Digital and DTS sources are converted to PCM.
	• Ensure that if there are several audio tracks on the disc, the Dolby Digital or DTS is selected.
When playing certain discs, none	• The disc may not contain 5.1/6.1 channel material. Check the disc packaging for more on what audio
of the receiver’s format	tracks are recorded on the disc.
indicators light.
When playing a disc with the	• Make sure that the receiver is set to AUTO or DIGITAL (see Choosing the input signal on page 31).
listening mode set to Auto	• If a two channel soundtrack is currently playing (including Dolby Surround encoded), then this is not a
Surround, the 2 PL II or Neo:6	malfunction. Check the disc packaging for details about the audio tracks available.
indicator lights on the receiver.
During playback of a Surround	•The source may be Dolby Surround EX/DTS-ES software, but it has no flag to indicate it is 6.1 compatible.
EX or DTS-ES source on the SBch	Set to SBch ON (see Using surround back channel processing on page 32) then switch to the THX Surround
AUTO setting, the EX and ES	EX or Standard EX listening mode (see Listening in surround sound on page 28).
indicators don’t light, or the
signal is not properly processed.
During playback of DVD-Audio,	•This will occur when playing DVD-Audio material over the HDMI connection. This is not a malfunction.
the display shows PCM.

Remote control

Symptom	Remedy
Cannot be remote controlled.	• Try replacing the batteries in the remote control (see Loading the batteries on page 6).
	• Be sure to operate within 7 m (23 feet) and a 30º angle of the remote sensor on the front panel (see
	Operating range of remote control unit on page 24).
	• Check that there are no obstacles between the receiver and the remote control.
	• Make sure that there is no fluorescent or other strong light shining on to the remote sensor.
	• Check the connections of the CONTROL IN jack (see Operating other Pioneer components with this unit’s
	sensor on page 82).
Other components can’t be	• If the battery ran down, the preset codes may have been cleared. Re-enter the preset codes.
operated with the system remote.	• The preset code may be incorrect. Redo the procedure for entering preset codes.
The SR cable is connected, but	• Reinsert the SR cable, making sure it’s connected to the right jack (see Using this receiver with a Pioneer
the connected components can’t	plasma display on page 62).
be operated with the remote.	• Make sure that there is an analog or HDMI connection between the units. This is necessary for the SR
	feature to work.
	• Check that the other component is made by Pioneer. The SR feature only works with Pioneer equipment.

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