Emerson 6081-P instruction manual Section Return of Material, General

MODEL 6081-P pH/ORP	SECTION 12.0
	RETURN OF MATERIALS

SECTION 12.0

RETURN OF MATERIAL

12.1 GENERAL.

To expedite the repair and return of instruments, proper communication between the customer and the factory is important. Call 1-949-757-8500 or 1-800-854-8257 for a Return Materials Authorization (RMA) number.

12.2 WARRANTY REPAIR.

The following is the procedure for returning instru- ments still under warranty:

1.Call Rosemount Analytical for authorization.

2.To verify warranty, supply the factory sales order number or the original purchase order number. In the case of individual parts or sub-assemblies, the serial number on the unit must be supplied.

3.Carefully package the materials and enclose your “Letter of Transmittal” (see Warranty). If possible, pack the materials in the same manner as they were received.

4.Send the package prepaid to:

Emerson Process Management

Liquid Division

2400 Barranca Parkway

Irvine, CA 92606

Attn: Factory Repair

RMA No. ____________

Mark the package: Returned for Repair

Model No. ____

12.3 NON-WARRANTY REPAIR.

The following is the procedure for returning for repair instruments that are no longer under warranty:

1.Call Rosemount Analytical for authorization.

2.Supply the purchase order number, and make sure to provide the name and telephone number of the individual to be contacted should additional information be needed.

NOTE

Consult the factory for additional informa- tion regarding service or repair.

NOTE: REMOVE POWER MODULE

Prior to return shipping Model 6081, remove the power module and replace the transmitter rear cover

DO NOT RETURN SHIP THE POWER MODULE to Rosemount Analytical. Keep them for proper disposal as a hazardous material.

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