Setup: Trou ble sho oti ng
ATCA-9305 User’s Manual 10009109-01
2-12
whether your board has been customized for options such as a higher processor speed or
additional memory
license agreements (if a pplicable)
If you do not have internet access, please call Emerson for further assistance:
(800)327-1251 or (608) 826-8006 (US)
44-131-475-7070 (UK)
Figure 2-8: Serial Number and Product ID on Top Side
Product Repair
If you plan to return the board to Emerson Network Power for service, visit
http://www.emersonembeddedcomputing.com/ on the internet or send E-mail to servi-
ceinfo@artesyncp.com to obtain a Return Merchandise Authorization (RMA) number. We
will ask you to list which items you are returning and the board serial number, plus your pur-
chase order number and billing information if your ATCA-9305 hardware is out of warranty.
Contact our Test and Repair Services Department for any warranty questions. If you return
the board, be sure t o enclose it i n an antist atic bag, su ch as the one i n which it w as originall y
shipped. Send it prepaid to:
Emerson Network Power, Embedded Computing
Test and Repair Services Department
8310 Excelsior Drive
Madison, WI 53717
RMA #____________
Product ID
Serial Number