| Where To Get Help |
| If you need help with your EPSON Stylus Scan or its drivers, |
| see the contact information below. For help with Smart Panel, |
| WinFax, FAXstf, Adobe PhotoDeluxe, or eFax, see page 155 for |
| contact information. |
| EPSON Technical Support |
| EPSON provides technical assistance 24 hours a day through |
| the electronic support services and automated telephone services |
| listed in the following table: |
|
|
Service | Access |
|
|
World Wide Web | From the Internet, you can reach EPSON Support at |
| http://support.epson.com. At this site, you can download |
| drivers and other files, look at documentation such as |
| product brochures and user manuals, and access |
| troubleshooting information. |
|
|
EPSON Internet FTP Site | If you have Internet FTP capability, use your Web browser (or |
| other software for FTP downloading) to log onto |
| ftp.epson.com with the user name anonymous and your |
| |
|
|
EPSON | To receive technical advice through |
Support | http://support.epson.com and complete the form under |
| the troubleshooting tab, as requested. |
|
|
Automated Telephone | A variety of automated help services are available 24 hours |
Services | a day, seven days a week. To use these services, you must |
| have a touch tone telephone and call (800) |
|
|
| To speak directly to a technical support representative, dial: |
| ■ U.S.: (562) |
| Monday through Friday and 7 AM to 4 PM, Saturday. Toll |
| or long distance charges may apply. |
| ■ Canada: (905) |
| Monday through Friday. Toll or long distance charges may |
| apply. |
154Solving Problems