Before you call, please have the following information ready:

■Product name (EPSON Stylus Scan 2500)

■Product serial number (located on the back of the printer)

■Proof of purchase (such as a store receipt) and date of purchase

■Computer configuration

■Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from EPSON Accessories at (800) 873-7766 or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

If you need help using another manufacturer’s software with an EPSON product, see the documentation for that software for technical support information.

Technical Support for Other Software

If you need technical assistance with EPSON Smart Panel, WinFax, FAXstf, Adobe PhotoDeluxe, or eFax, contact the software manufacturer as described in the table below:

Software

Online and E-Mail

Fax

Phone

 

 

 

 

EPSON Smart

www.newsoftinc.com

(510) 445-8601

(510) 445-8616

Panel

tech@newsoftinc.com

 

 

 

 

 

WinFax

 

 

 

FAXstf

 

 

 

 

 

 

 

Adobe

www.adobe.com/prodindex/

(650) 556-8481

Windows:

PhotoDeluxe

photodeluxe.gethelp.html

Fax-on-demand

(900) 555-2200

 

 

system

Macintosh:

 

techdocs@adobe.com

 

(900) 555-3300

 

 

 

$2.00 per minute

 

 

 

 

eFax

www.efax.com

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Solving Problems 155