Problems and Solutions

This chapter describes potential problems and their likely solutions. If you encounter a problem, look for it in the list below and see the appropriate page for the solution.

Power supply

•Power is not being supplied to the printer.

Printing

•The printer does not print.

•The printout is faint.

•Parts of printed characters or graphics are missing.

•Printed characters are not what you expect.

•The printing position is incorrect.

See page 7-3.

See page 7-4. See page 7-6.

See page 7-6. See page 7-7. See page 7-9.

Paper handling

•The printer does not feed continuous paper properly.

•The printer does not switch tractors properly.

Options

•A pull tractor is installed and the printer does not feed continuous paper properly.

•A paper cutter is installed and the printer does not feed continuous paper properly.

•An optional interface board is installed and the printer does not work properly.

See page 7-13. See page 7-17.

See page 7-18.

See page 7-20.

See page 7-23.

7-2Troubleshooting