Testing the Printer

ProblemSolution

The printout is faint or uneven.

The printout is faint.

Parts of printed characters are missing, as shown here:

ABCD

The bottom parts of printed characters are missing as shown here:

ABCD

A blank line runs through your characters, as shown here:

The ribbon may be worn out. A worn ribbon can damage the print head and should be replaced. Install a new ribbon cartridge as soon as possible. See page 6-4.

There is either too much slack in the ribbon or the ribbon is caught on something. Stop printing, turn off the printer, and reinstall the ribbon cartridge. See page 1-9.

The ribbon cartridge may not be installed properly. Turn off the printer, remove the ribbon cartridge, and then reinstall it.

Make sure the cartridge hooks are inserted securely into the printer. See page 1-11.

The print head is damaged. Stop printing and contact your Epson dealer to have the print head replaced.

If the printer still does not print the self test correctly, contact your Epson dealer.

Setting Up the Printer

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