Using the Error Indicators

You can identify many common printer problems with the lights on the control panel. If your printer stops working and the lights are on or flashing, use the following table of panel light patterns to diagnose the problem, then follow the recommended corrective measures.

State of

Beep

Problem and solution

panel light

pattern

 

 

 

 

n Paper Out

 

No paper is loaded in the printer.

n Pause

∙∙∙

 

Load paper in the printer. The Paper Out light

 

 

 

 

turns off and the printer resumes printing.

 

 

 

 

 

The paper is not loaded correctly.

 

∙∙∙

 

 

Remove and reload paper correctly. See

 

 

 

 

“Loading Paper” in Chapter 3.

 

 

 

f Paper Out

 

Paper has jammed in the printer.

n Pause

∙ ∙ ∙ ∙ ∙

 

To clear the paper jam, see “Clearing a Paper

 

 

 

 

Jam” later in this chapter.

 

 

 

f Ribbon

 

Ribbon has jammed.

n Pause

∙ ∙ ∙ ∙ ∙

 

Remove and re-install the ribbon cartridge. See

 

 

 

 

“Replacing the Ribbon Cartridge” in Chapter 7.

 

 

 

f Paper Out

 

The loaded paper may be thicker than the

f Ribbon

 

specified ranges.

n Pause

 

 

∙ ∙ ∙ ∙ ∙

Press the Pause button. The printer starts printing

 

 

 

very slowly. Make sure that the paper thickness is

 

 

within the specified ranges. See the paper

 

 

specifications in Appendix A.

 

 

 

f Pause

 

The print head is overheated.

 

−

 

 

Wait a few minutes; the printer will resume

 

 

 

 

printing automatically once the print head cools.

 

 

 

8

Troubleshooting

Troubleshooting 8-3