Incorrect characters are printed.

Cause

What to do

Your printer and the

Make sure that you use the correct

computer may not be

interface cable and that the

communicating correctly.

communications protocol is correct.

 

 

The wrong character table is

Select the correct character table using

selected in your software.

your software or DIP switch 1 as

 

described in Chapter 4. Note that the

 

character table setting in your software

 

overrides the setting selected with the

 

DIP switch.

The font selected using the the control panel does not print.

Cause

What to do

Software settings override the

Use your software to select the font.

control panel settings.

 

Printing starts too high or too low on the page.

Cause

What to do

The top margin setting in

Check that the margins are set

your software may be

correctly in your program. See

incorrect.

“Printable area” in Appendix A.

 

 

The size of the paper loaded

Load the correct size of paper, or

in the printer does not match

change the paper size setting within

the paper size setting within

your application software or printer

your application software.

driver to match the size of paper you

 

are using.

8-16Troubleshooting