Printing starts lower on the page than you expected, or the bottom of a page is printed at the top of the next page.

Cause

What to do

The top and bottom margin

Adjust them in your application

settings in your application

software.

software may be incorrect.

 

Options

The perforation cutter is installed and the printer does not feed continuous paper properly.

Cause

What to do

The perforation cutter’s

Turn off the printer then check the

connector is not plugged

perforation cutter connector.

securely into the printer.

 

The perforation cutter is installed and the paper is not cut properly.

Cause

What to do

The printer driver setting is

Select the paper source you want to

not set correctly.

use in the printer driver. See Chapter 2.

 

 

You didn’t set the auto cut

Turn on DIP switch 3-7 to select auto

mode.

cut mode. However, any setting made

 

in the printer driver overrides the auto

 

cut mode setting.

You don’t set the page length to match your paper.

Set the page length to match your paper.

8-18Troubleshooting