![](/images/backgrounds/156092/156092-339241x1.png)
1.Press the unlock button to unlock the hooks. Then open the cover of the Duplex Unit.
2.Gently remove the jammed paper inside the cover. Be careful not to tear the paper.
Note:
❏If paper is torn, be sure to remove all torn pieces.
❏When you cannot remove jammed paper by this procedure, open Cover A or Cover B and remove the jammed paper as described in "Jam A B (Cover A or B)" on page 235.
3.Close the Duplex Unit’s cover.
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Troubleshooting 241