Note:

When the error is not cleared after doing the procedure above, remove the Duplex Unit from the printer and check if the paper jam occurs at the opening on the lower part of the printer’s rear.

When the paper jam is cleared completely and Cover DM is closed, the jammed page’s print data is automatically reprinted.

Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A (All paper cassettes and Cover A)

When a paper jam occurs in the location shown in the illustration below, the Jam MP A, Jam C1 A, Jam C2 A, or Jam C3 A message appears on the printer’s LCD panel.

1.MP Tray

2.lower paper cassette 1 (C1)

3.lower paper cassette 2 (C2)

4.lower paper cassette 3 (C3)

Follow these steps to clear paper jams in paper cassettes.

242Troubleshooting