The printer does not print normally via the parallel interface (Windows 98 only)

Cause

What to do

 

 

The computer is connected to the

Make sure that the mode setting is

printer via the parallel interface and

correct.

the parallel port setting is set to the

 

ECP mode.

 

 

 

The printer does not print normally via the USB interface

Cause

What to do

 

 

For Windows users only

The printer cannot print binary data when it

The Data Format setting in the

is connected to the computer via the USB

interface. Make sure that the Data Format

printer’s Properties is not set to

setting, which is accessed by clicking

ASCII or TBCP.

Advanced on the PostScript sheet of the

 

 

printer’s Properties, is set to ASCII or TBCP.

 

If your computer is running Windows XP,

 

click the Device Settings tab in the printer’s

 

Properties, then click the Output Protocol

 

setting and select ASCII or TBCP.

 

 

For Macintosh users only

The printer cannot print binary data when it

The Data Format setting in the

is connected to the computer via the USB

interface. Make sure that the Data Format

printer’s Properties is not set to

setting, which is accessed by clicking Print

ASCII.

from the File menu, is set to ASCII.

 

 

 

The printer does not print normally via the network interface

Cause

What to do

 

 

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Troubleshooting 269